Thanks for your review and sorry to see that you've had a frustrating experience. Happy to clarify.

Your Success plan upgrade is priced at $14/month, and that price is locked in. It has never increased and never will, unless you choose to cancel it and move to a different plan or offer in the future.

The difference you’re seeing on your invoices (e.g. $16.66) is VAT, which is added on top of the $14 based on your country’s tax requirements. That’s why the invoice always shows $14 as the plan price, with tax listed separately.

If you’d rather not keep the upgrade, no problem at all - just email support@heysummit.com and we’ll help cancel it and take care of your account.

Thanks again for the feedback, and we’re happy to help if anything’s unclear.