fa105a595c5f49fe9e02d9e14dabe0e8Q: Hello Heyzine, Just purchased and within a quick amount of time we got a 4-page document uploaded and set-up almost ready to go.
We noticed we can create our own background - which we did but the sizing is a little off. What are your background dimensions so that we can properly create our own backgrounds?
I am sure we will have many more questions but this one we need immediate attention to.
Thank You,
Ruth
Albert_Balada
May 14, 2024A: Hi Ruth,
There isn't a fixed background size, it depends on the device screen when you are viewing the flipbook, but something around 1990x1080 is usually the best size for most screens.
From the background menu on the heyzine editor you can choose if you want the image to stretch or cover the background, and you can also set the relative position.
In any case, if you can send us your flipbook link to support@heyzine.com, we can give you more details.
Thank you!
Verified purchaser
Hello,
Thank You for responding - while we where waiting for a reply we experimented with various backgrounds. The approximate size you gave will help for future background work.
Thank You,
Ruth
Thank you Ruth, and sorry for the delay in answering.
We've been a bit slow on support lately, but we are getting back to normal.