What are your support desk hours? I submitted a tech issue problem on Friday but haven\u0027t heard back yet. Basically, I\u0027m locked out of my account and need to get in to change some settings for a website owner client.

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What are your support desk hours?  I submitted a tech issue problem on Friday but haven\u0027t heard back yet.  Basically, I\u0027m locked out of my account and need to get in to change some settings for a website owner client.

Albert_Balada · Answer

Hello,\u000a\u000aSupport is online 24/7, but we are certainly slower and not at full capacity on weekends, so sorry for the delayed answer.\u000a\u000aThere was a typo on your email address, and that is why you didn\u0027t receive the \u0022password lost\u0022 email. We\u0027ve just changed it.\u000a\u000aI really hope this didn\u0027t cause you too much trouble. Thank you for using heyzine.

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