Hide My WP Ghost

Product details
UniversalDesignzUniversalDesignz
UniversalDesignz
Aug 30, 2023

Q: You guys still haven't responded back to 2 of the emails that I sent to the support team.

1. Sent on the Mon, 27 Feb 2023 (The issues with MainWP)
2. Sent 25 Aug 2023 ( NCSC )

Founder Team
Peter_Squirrly

Peter_Squirrly

May 14, 2024

A: Hi,

We are sorry to hear about that.
I have checked our inbox for contact@hidemywpghost.com which is our main email address for Hide My WP Ghost, and we did receive both of your emails and responded to them, however, we haven't received any replies back since then.

I will respond to those emails again and attach proof of the replies so make sure to check it out.

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Verified purchaser

Hey Peter, I have checked my emails, including the spam/junk folder, but there’s nothing there. Could you please confirm whether you’re using the correct email address? Additionally, do you have an alternative email that you could use to try and contact me? I am definitely receiving your marketing emails, but there has been no response to my queries.

Verified purchaser

Can you also check your spam/junk here is my screenshot https://gen.universaldesignz.com/HMWPfly

Hi,

Yes, I can confirm that we are using the correct email as we've replied to the email thread.
As per your request, I've sent you another email from peter@squirrly.net
https://ibb.co/cYMdjkm

If you don't receive it please try to send us another email to one of the following emails and we'll respond to it.
support@suiqrrly.co
contact@hidemywpghost.com
peter@squirrly.net

It looks like I made a typo for one of our emails, here you have the correct one support@squirrly.co