I am a potential customer based in the EU. As I process B2B data, compliance with the European General Data Protection Regulation (GDPR) is business-critical for me.
Could you please confirm if Highlighted.ai is **fully GDPR compliant** and if your **server locations** are situated outside of the USA within the EU?
Q: Why am I not showing any results for AI when we show up in AI overview results?
We are showing up in Google AI overview for some keywords, but nothing is being reported on this platform. Am I experiencing a bug or another issue that can be fixed?
I'm a bit confused about how this product works. If a brand is treated like a keyword and you're asked for a website domain, why does it return unrelated keywords and brand names? At the moment, it feels a bit hit or miss—unless there's something I'm not quite understanding.
So as an example.
If my company and brand is called "Plumbing company London" this can also be a brand and a keyword....
Q: GDPR Compliance & EU Server Location Query
Hello Highlighted.ai Team,
I am a potential customer based in the EU. As I process B2B data, compliance with the European General Data Protection Regulation (GDPR) is business-critical for me.
Could you please confirm if Highlighted.ai is **fully GDPR compliant** and if your **server locations** are situated outside of the USA within the EU?
Thank you for the quick clarification.
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Q: So...
It is basically just provide report but it does not offer solution to improve brands recommendation in ai visibility ? Right?
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Q: Does this show how to improve inclusion in AI results or suggested prompts to target for? Or just reporting?
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Hi! It's been 55 days + no response. Is this how your customer support works?
Q: Why am I not showing any results for AI when we show up in AI overview results?
We are showing up in Google AI overview for some keywords, but nothing is being reported on this platform. Am I experiencing a bug or another issue that can be fixed?
Share Highlighted.ai - AI Overview Tracking
Q: Brand searches
I'm a bit confused about how this product works. If a brand is treated like a keyword and you're asked for a website domain, why does it return unrelated keywords and brand names? At the moment, it feels a bit hit or miss—unless there's something I'm not quite understanding.
So as an example.
If my company and brand is called "Plumbing company London" this can also be a brand and a keyword....
Share Highlighted.ai - AI Overview Tracking