Highlighted.ai - AI Overview Tracking Questions

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Q: How does this work?

This looks really interesting but I'm kind of confused as to how it works because I see each tier has a different number of tracked prompts. What exactly is a prompt? Does that mean it will only track links/recommendations to our website if a specific keyword/phrase that we are tracking is used in the convo?

WhitneyLAPLUSEdited May 23, 2025
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Q: AI Overview appearances for competitors by filtering search queries.

I want to identify which AI Overviews our competitors appear in by filtering search queries — this would help us create content that directly answers those questions.

Can Highlighted.ai help us do something similar: identify the AI Overview queries our competitors show up for, so we can create targeted content around them?

HighSumoPLUSMay 22, 2025
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Q: Do you have any plans to add sentiment analysis?

Do you have an plans to add sentiment analysis, as a number of similar tools do? Mentions can be good or bad, sentiment analysis can enable alerts when there's an issue that can give a manager a heads up that there's something that needs to be addressed. It's much more useful than merely mentions alone.

PavolvsCatPLUSMay 22, 2025
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Q: Does it work in any language in any country?

Takeshi16698May 16, 2025
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Curran35278

Curran35278

May 17, 2025

A: Yep! One user was having issue with Hebrew, but we're working on fixing a bug around that but other languages we haven't seen any issues

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Q: Other features besides tracking?

Hi Curran, does the tool do anything else besides tracking keywords in AI overview? Does the tool also provide (maybe in the future?) recommendations for improvements or similar? 🤔

Mark_SaldenPLUSApr 17, 2025
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Curran35278

Curran35278

May 1, 2025

A: Ya, we're interested in adding tips but it's pretty multi-faceted, so my worry is that the tool generates tips that don't really move the needle for your business and effectively wastes your time.

One thing we may do is have a analyzer tool which analyzes your site in depth and gives tips that way. I think we'd be able to give better tips this way than piecemeal tips across the app

Btw for now, we do have a lot of good tips here on landing more in the AI responses: https://highlighted.ai/ai-search-optimization/

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Q: Can You Remove Tracked Brands from Account?

How easy is it to remove brands that are being tracked from the account? For example, let's say I have a tier 2 plan, and I want to remove a brand and replace it with a different brand, is it easy to do? Can brands be added or changed at any time?

actionmarketingcaApr 30, 2025
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Curran35278

Curran35278

May 1, 2025

A: Yes, you can absolutely remove or swap out tracked brands anytime—super easily.

In Highlighted.ai, each brand you’re tracking is part of a "project." If you want to stop tracking a brand, just delete the project from your dashboard—it’s a one-click action. That also removes all the associated prompts and data for that brand.

You can then create a new project to track a different brand whenever you'd like, as long as you're within your plan's limit. If you remove one brand, you can immediately replace it with another.

Also worth noting: you can add competitor brands to any project. Highlighted will run the same prompt checks for them, giving you a side-by-side view of how one brand stacks up against competitors.

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Q: How exactly is monitoring of mentions in AI services carried out?

Can you tell more detail how monitoring occurs in AI-driven platforms, namely in the mentioned Gemini, OpenAI-powered searches, visibility across Llama-driven responses? Maybe there are some examples?

Also, I'm interested in your roadmap; can I take a look at it?

digital4535PLUSFeb 24, 2025
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Curran35278

Curran35278

Apr 9, 2025

A: Essentially you enter your prompt/query that you'd like to track and we run the prompt daily on our side and figure out how often your brand name is visible in the response.

More details on our site, and there is a video explaining more: https://highlighted.ai

As for our roadmap, it is here: https://highlighted.ai/roadmap

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Q: How many codes can I stack?

I would like to track 500 or 1.000 prompts monthly. Thank you for your answer.

gonzalo44PLUSApr 3, 2025
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Curran35278

Curran35278

Apr 9, 2025

A: Currently 4 but we are going to add ways to buy more for a lifetime price within the app soon if you want to track more

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Q: Simple Tips on How to Improve AI Visibility

The sales page here on App Sumo says:

Get Simple Tips on How to Improve AI Visibility
--

However, I watched the video walkthrough on your site and didn't see any of that. Can you show me what type of tips you provide? Where can that be found?

TyDownsPLUSMar 25, 2025
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Curran35278

Curran35278

Mar 27, 2025

A: Hey there - here's our guide we've put together of everything we know about optimization for AI Overviews, ChatGPT & More:

https://highlighted.ai/ai-search-optimization/

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Q: Can You Add Grok As Well?

I would love to see Grok tracking. Seeing what Search Engines display is nice but I want to track what is being shown directly to someone searching inside Grok as an example. Is this a possibility?

ChrisMorris00663PLUSMar 22, 2025
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Curran35278

Curran35278

Mar 26, 2025

A: Yes, we'll look into adding this soon!

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Q: Do you provide whitelabeling and SEO strategy?

Do you provide whitelabeling to create our own branded product as mentioned in the features, if yes, do we control the pricing, and does the platform also outlay a SEO strategy aligned to AI overview that involves offline and online SEO implementation.

Swapnilg23PLUSMar 16, 2025
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Curran35278

Curran35278

Mar 21, 2025

A: No, we don't have the option to white label the whole product. As far as SEO strategy, I'd say it's pretty similar to regular SEO in order to get mentioned more in AI responses.

If you're showing up high on the organic search results, you'll show up more in AI responses.

ChatGPT has a deep partnership with Bing, so optimizing to show up higher in the search results in Bing will get you mentioned more in ChatGPT.

Getting listed in "Roundup Reviews" has shown to be helpful as well.

For example, we have a software company, CallScaler, and we've noticed that we started showing up more in prompts like "Best Call Tracking Software" when we were listed more on articles that reviewed the "Top 10 Call Tracking Products".

So it is stuff like that that helps. And in general just getting mentioned more in across the internet from a variety of sources that your business is a good solution to whatever people are looking for gives you a higher likelihood of showing up in the results.

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Q: Agency plan missing in the tier pricing?

Great and promising product. Do you plan to add an agency plan to the tier options? It would be easier to purchase the agency plan, as it accommodates unlimited clients ?

Swapnilg23PLUSMar 17, 2025
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Curran35278

Curran35278

Mar 21, 2025

A: No we don't but there will soon be an option to buy a higher package within the app for a one-time price for LTD users

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Q: Does it cover google.com.au?

You say that you track Google – Track brand mentions on Gemini / AI Overviews
Is this just google.com or can it be set to Google.com.au for Australian Search?

RankwellPLUSMar 19, 2025
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Curran35278

Curran35278

Mar 21, 2025

A: It's not quite like keyword tracking in that way, I'd make sure when you say the prompts you're saying the location as that is what is going to bring up the AI response for that location

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Q: Tier 4 plan Whitelabeling, is this an Agency plan?

Hello team, I loved the Tier 4 plan for white-labeling. Does this mean we can sell and implement the solutions under our own brand label for unlimited clients and set our own pricing?

Swapnilg23PLUSMar 20, 2025
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Curran35278

Curran35278

Mar 21, 2025

A: It does white labeling on reports but we don't have the option to offer the SaaS as a whole as a white label thing.

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Q: Questions for you:

The tool sounds interesting for tracking a brand. However, does it only track keywords & prompts? Does it also help a brand get mentioned more by AI? If not, that is something you should consider adding. Your tool could provide insights or steps on how to increase brand mentions in AI, based on data rather than generic, AI-generated suggestions to add more value and help brands get mentioned more in AI

WonkaPLUSMar 12, 2025
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Founder Team
Curran35278

Curran35278

Mar 13, 2025

A: Ya good idea - maybe we can implement this into the projects page to look at what your prompts are, how you're ranking and provide recommendations based on that!

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Q: Higher Tier?

I missed your deal at RHub. Do you have plans bringing the same agency tier also to AS?

matthias49Edited Mar 7, 2025
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Curran35278

Curran35278

Mar 7, 2025

A: No but we plan to offer higher limits than what's available on AppSumo for purchase within the app for a one-time price.

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Q: Stacking

If we originally bought this Ltd on rockethub can we buy codes here and add them to the original Ltd we bought?

03c5a1cf22c544e5b42719ca2df5ce0bPLUSMar 1, 2025
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Curran35278

Curran35278

Mar 4, 2025

A: No not currently - they're two pretty different deals so we don't have it set up for that. I'd set up a new account or contact us for a custom thing if you want higher limits

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Q: What to do next?

If my business not coming up in Ai search, then what will I do?

hello849PLUSFeb 26, 2025
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Curran35278

Curran35278

Feb 28, 2025

A: A lot of it overlaps with regular SEO work. If you're showing up higher on the search results, you'll show up more in AI responses.

ChatGPT has a deep partnership with Bing, so optimizing to show up higher in the search results in Bing will get you mentioned more in ChatGPT.

Getting listed in "Roundup Reviews" has shown to be helpful as well.

For example, we have a software company, CallScaler, and we've noticed that we started showing up more in prompts like "Best Call Tracking Software" when we were listed more on articles that reviewed the "Top 10 Call Tracking Products".

So it is stuff like that that helps. And in general just getting mentioned more in across the internet from a variety of sources that your business is a good solution to whatever people are looking for gives you more likelihood of showing up in the results.

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Q: Custom domain / Whitelabel / CNAME for agency

Hello, is there support for agency features like Custom domain / Whitelabel and/or CNAME?

Damaso_FonsecaPLUSEdited Feb 24, 2025
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Founder Team
Curran35278

Curran35278

Feb 26, 2025

A: CNAME is not something on our immediate roadmap, but it's been requested a bit so we'll talk internally about it.

We do have a white label option with the reporting though.

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Q: Europe in future and CNAME Feature?

Hi there,

Will this tool support europe in the future?

Will there be a CNAME per Brand feature in the future?

NeulichPLUSFeb 26, 2025
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Founder Team
Curran35278

Curran35278

Feb 26, 2025

A: Yep it already supports Europe.

CNAME is not something on our immediate roadmap, but it's been requested a bit so we'll talk internally about it

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