RicardoJRicardoJ
Dec 8, 2021
Q: I went to Hippo's website but I couldn't play a single video!!!
None. They all stay in a black screen with the 4 little vertical lines animation as if "loading" forever. I'm concerned my videos won't load either. I'm based out of Costa Rica and I don't know if you have a CDN issue or something. Any ideas?
Founder Team
Yamini_HippoVideo
May 15, 2024A: Hi Sumo-ling! We are sorry for the trouble caused! We are not able to reproduce the issue on our end. Would you mind writing to us at support@hippovideo.io so that we can check this over a call!
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