Big on promise, bigger on buggy
This app is simply amazing. My use case is an online school. The sales pages are an incredible way to deliver my weekly message to students and add videos, worksheets, links, etc. right on the sales page. The Gmail integration is also a great way for me to send personalized videos to my students on the fly - once I get this down - I will be increasing my monthly fee based upon this level of access alone. Even better, the sales pages are a great way for me to promote ebooks with CTAs to buy right in the video or on the sales page, or both - the quintessential landing page!!
So if I'm so happy, why do I give only 3 tacos? This software is super buggy! One minute it will not let me upload a video, the next minute it does. Figuring out how to save changes has been a nightmare - I finally learned to copy every piece of text I write into a word doc because it is super likely that my changes won't save. So really poor UI experience so far but what this app does is still too good to pass up - especially at a LTD. I'd pay $50/month for something like this under normal circumstances - but this isn't normal - it's Appsumo!!
The chat help could be better too - too much wasted time typing things like "hmm" and "can you be more specific" or "I've never seen this happen before" - my GOSH just help me already!! Anyway - I am so glad I purchased this deal and have already got great feedback from students! Please, please, please Hippo Video team, do something about these bugs!
Saketa_HippoVideo
May 9, 2024Hi there,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you're facing these issues. We would love to solve this for you and show some best practices to help you get the best out of our platform. Please drop us an email at support@hippovideo.io.
Thanks