Hive Support
AI-powered help desk for WordPress—automate support and resolve tickets faster
Managing customer support shouldn’t feel like a never-ending queue. Without efficient tools, tickets pile up, responses slow down, and customers get frustrated.
Hive Support automates your help desk with AI-powered live chat and ticketing, so you can resolve issues faster and keep customers happy.
TL;DR
At-a-glance
Features
Overview
Effortless ticket management
Keep your support system organized and efficient.
- Track and resolve issues seamlessly with a centralized dashboard
- Prioritize urgent tickets to handle critical cases first
- Assign tasks to team members for collaborative support
AI-powered live chat and chatbot
Provide instant, intelligent responses with built-in AI.
- Automate replies to common inquiries with AI chatbots
- Assist customers in real-time with live chat
- Reduce workload with self-service options
Analytics and performance tracking
Make data-driven decisions to optimize support.
- Monitor ticket trends and agent performance
- Identify common issues to improve resolution strategies
- Optimize workflows based on real-time insights
Customizable workflows and fields
Adapt Hive Support to fit your business needs.
- Customize ticket fields and automation rules
- Collect the right data with tailored input options
- Streamline operations to improve response times
Stop letting customer issues pile up. Hive Support gives you the AI-driven tools you need to automate responses, manage tickets efficiently, and keep customers satisfied.
Upgrade your support system today!
Plans & features
Deal terms & conditions
- Lifetime access to Hive Support
- You must redeem your code(s) within 60 days of purchase
- All future plan updates
- Stack up to 3 codes
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Saved responses
- EDD and WooCommerce
- Email and business inbox
- Reports and custom tickets
- AI training
- Chat widget
- AI chatbot (powered by ChatGPT)
- Fine-tune AI
- Instant notifications
- Automations
- Webhook
- Live chat