Hive Support Questions

Showing 1 - 5 of 20 questions
Alex_AdekolaAlex_Adekola
Alex_AdekolaPLUS
Jul 5, 2025
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Q: Respond to chats in Slack

Will you add this feature?

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KaiBuskirkKaiBuskirk
KaiBuskirk
Jun 4, 2025
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Q: IS THERE WORDPRESS MULTISITE COMPATIBILITY ? We Look for Unlimited White Label Agency Features?

is there support for

IS THERE WORDPRESS MULTISITE COMPATIBILITY ? We Look for Unlimited White Label Agency Features?

Founder Team
HiveSupport

HiveSupport

Jun 6, 2025

A: Hi,
Hive Support does not have Multi-site compatibility yet. For white label feature- please contact us through admin@gethivesupport.com

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The_NextstepThe_Nextstep
The_NextstepPLUS
May 30, 2025
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Q: Gmail only

As much as I would like to pull the trigger on purchasing this, the issue preventing such action is that it only works with Gmail. Are there any plans to update or integrate any other providers.?

Founder Team
HiveSupport

HiveSupport

Jun 6, 2025

A: Not yet...

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ichbinsichbins
ichbins
May 30, 2025
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Q: Current status of development?

It's the first time Hive is on AppSumo, right? Because I went through my invoices but can't find a purchase here. Nevertheless, I own HiveSupport.

Initially, Hive was not working for my WP site correctly. With some patience and a few iterations the missing functionalities were added and errors wiped out. I could not wait though and went for another support and ticketing system in the mean time....

Founder Team
HiveSupport

HiveSupport

Jun 6, 2025

A: We have sent emails for all latest updates. please check. Gmail is still required

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JP_CamrenoJP_Camreno
JP_Camreno
May 10, 2025
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Q: Widget compatibility outside WordPress?

Does the widget only work with WordPress, or can it also be installed on other web platforms?

Founder Team
HiveSupport

HiveSupport

May 13, 2025

A: The widget is only working on WordPress

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