As much as I would like to pull the trigger on purchasing this, the issue preventing such action is that it only works with Gmail. Are there any plans to update or integrate any other providers.?
It's the first time Hive is on AppSumo, right? Because I went through my invoices but can't find a purchase here. Nevertheless, I own HiveSupport.
Initially, Hive was not working for my WP site correctly. With some patience and a few iterations the missing functionalities were added and errors wiped out. I could not wait though and went for another support and ticketing system in the mean time. Now hesitant to switch back because I can't avoid any downtimes again. How is the situation right now? Were there more improvements and more features added in the meantime? Is Hive running absolutely stable?
One thing to note - a Gmail address is required for ticketing. Or did that change?
Q: Respond to chats in Slack
Will you add this feature?
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Q: IS THERE WORDPRESS MULTISITE COMPATIBILITY ? We Look for Unlimited White Label Agency Features?
is there support for
IS THERE WORDPRESS MULTISITE COMPATIBILITY ? We Look for Unlimited White Label Agency Features?
HiveSupport
Jun 6, 2025A: Hi,
Hive Support does not have Multi-site compatibility yet. For white label feature- please contact us through admin@gethivesupport.com
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Q: Gmail only
As much as I would like to pull the trigger on purchasing this, the issue preventing such action is that it only works with Gmail. Are there any plans to update or integrate any other providers.?
HiveSupport
Jun 6, 2025A: Not yet...
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Q: Current status of development?
It's the first time Hive is on AppSumo, right? Because I went through my invoices but can't find a purchase here. Nevertheless, I own HiveSupport.
Initially, Hive was not working for my WP site correctly. With some patience and a few iterations the missing functionalities were added and errors wiped out. I could not wait though and went for another support and ticketing system in the mean time. Now hesitant to switch back because I can't avoid any downtimes again.
How is the situation right now? Were there more improvements and more features added in the meantime? Is Hive running absolutely stable?
One thing to note - a Gmail address is required for ticketing. Or did that change?
HiveSupport
Jun 6, 2025A: We have sent emails for all latest updates. please check. Gmail is still required
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Q: Widget compatibility outside WordPress?
Does the widget only work with WordPress, or can it also be installed on other web platforms?
HiveSupport
May 13, 2025A: The widget is only working on WordPress
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