Q: Thanks for the quick response.
Unfortunately the branding and intergration of say Fluendcrm or webebhooks is very important to me. The experience is that customers don't leave hum email easily so when they do I want to be able to send them an email directly with an offer. I see that you respond directly to questions that gives confidence. I also appreciate the integration you add. This could be one of the bigger deals on Appsumo if the requests from Appsumo customers are listened to. You have a wonderful tool. I can't wait for you to apply our requests. Thank you for coming on Appsumo!
Akhil_Hiver
May 14, 2024A: Gayle,
This is our first time on AppSumo and we are open to feedback from the community!
Branding removal is being actively considered and you can check it here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
We are trying to learn from users to make better workflows.
Webhooks are being internally tested for our own sales automation! We'll let you know when it is available.

Verified purchaser
Gayle,
We have updated our widget integration doc to facilitate your request for not showing the widget avatar.
Please refer to the doc here- https://hiver.freshdesk.com/a/solutions/articles/101000370985
More updates in product roadmap- https://hiver.feedbear.com/roadmap

Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work