I was very happy with this purchase.

I told the team i have a 5000 people event in 2024 and was ready to pay the $3K annual fee for the whitelabel app.

And then i humbly asked for a 30 minute meeting walkthrough to get some guidance.. and they said NO!!

Which is amazing. No serious B2B business would treat clients like that.

This kind of attitude shows arrogance and lack of professionalism, specially in a B2B SaaS.

I lost all trust on the team and will surely not risk an event with such dimension and my reputation to a platform and a team that is not available to support if i need.

Very disappointed. Will wait for another deal similar to this with a proper team.

thanks