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Member since: Nov 2018Deals bought: 233
3 stars
3 stars
Posted: Jun 27, 2023

Not so sure about this one...

There are lots of little issues that I've run into so far. I can't read the Turkish language so I'm not positive what some of the pop up errors said.

It's a really complicated setup but if you have a lot of patience it might work well...I don't know if I have the patience to work through it though.

I was hoping to use it for Virtual Summits but it doesn't look like this will be a great solution for that.

The company launched three apps here on Appsumo....all recently. Not sure how they expect to provide good onboarding or support.

It feels like most of the founder answers on here are assisted by ChatGPT.

I don't get a great feeling so far....

Founder Team
Begum_Holacon

Begum_Holacon

May 9, 2024

Hello Tim👋🏼
Thank you for sharing your feedback and concerns. We appreciate your honest review and apologize for any inconvenience you've experienced.

Regarding the language barrier, we understand the importance of providing clear and easily understandable error messages. We'll work on improving the translations and making the platform more user-friendly.

We understand that Holacon's setup can be complex for some users, especially for virtual summits. We're continuously working on enhancing the onboarding process and providing more comprehensive support materials to guide users through the setup and usage of the platform. You can also find the details on our product guide and Youtube videos.

As for the recent launch of our apps on Appsumo, we assure you that we are committed to providing excellent support and onboarding experiences to all our users. We value your feedback and will take it into account to ensure a smooth onboarding process moving forward.

Regarding founder answers, we strive to provide authentic and helpful responses to our users. Our team is actively involved in addressing user concerns and providing personalized support.

We're sorry to hear that you're not feeling entirely satisfied with your experience so far. We're constantly working to improve our platform and user experience based on valuable feedback like yours. If there's anything specific you'd like assistance with or if you have further suggestions, please don't hesitate to reach out to our support team.✌🏻

Thank you for your patience, and we hope to have the opportunity to address your concerns and provide you with a more positive experience.

Best regards,
The Holacon Team

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