Q: Social Set
Hi,
about social set, if we manage clients, are the set tied to each client account?
Let me explain : tier 3- 10 social set
can i connect 5 pages from different clients A,B,C,D,E or the various platforms should be connected to the same account instead?
Cause in this case it means we can link to10 clients in total, even if we will use only 1 facebook page for example for each client.
Thanks!
Ali_HopperHQ
Oct 11, 2024A: Hi there!
Great question about managing multiple clients! Let me clear this up for you.
The beauty of our social sets is their flexibility - you can absolutely mix and match across different clients. With Tier 3's 10 social sets, you could:
Connect 5 Facebook pages for Clients A, B, C, D, and E
Connect 3 Instagram accounts for Clients F, G, and H
Add 2 LinkedIn pages for Clients I and J
Or any combination you need! You're not required to use all platforms for each client.
So yes, you've got it right - you could potentially manage up to 10 different clients, even if each one only needs a single platform. It's all about flexibility!
I'm curious - what's your typical client mix like? Do most of them need multiple platforms, or do they tend to focus on specific ones?
Cheers,
Ali
Hopper HQ Lead Developer š±
seb2022PLUSSorry, but I think you are mistaken about the "beauty, mixicity, potential, and flexibility" that the OP wanted to emphasize. Maybe Iām wrong, but I think he wanted to know if the social network sets were tied to each customer account or if they could be shared across multiple customers.
seb2022PLUSIn other words, he was wondering if it was possible to use a single social network for multiple customers, which could theoretically allow for a maximum of 70 customers if each customer only used one social network. But "beauty" is capped at 10 customers, regardless of usage. š
DigitalfastmindPLUSDepends, most use for example IG and not FB, so i have to say that i'd prefer social sets not "related" to platforms, but to linked ones. So i think it'd be more flexible to be able to connect in terms of SOCIAL PROFILES; not platform. Tier3 = 70 social profiles would be more appealing.
seb2022PLUSI also find the offer a bit restrictive and commercial in its design. Even at its highest level, everything seems limited to sets, credits and units, which is unfortunate. Bitapps offers something much more generous and unlimited right now, the kind of deal we usually expect, without intermediaries or reliance on a platform for data. That said, I might well test both.
DigitalfastmindPLUSSo it's limited to 10 clients at max stack :) That's really little indeed
seb2022PLUSAbsolutely itty-bitty, except money. This is beauty. š
Let me make the record straight, if you have 30 clients, 10 of which need only Facebook Pages, another 10 need Instagram, and another 10 need TIkTok and YouTube, you can use 10 social sets to manage all of these under 1 umbrella.
But if you need more than 10 Facebook Pages, then 10 social sets are not enough.
seb2022PLUSOk, thanks Ali, but honestly, it's not very clearly explained and it's confusing a lot of peeps based on comments. Perhaps it's time to revisit the terminology, the limits, the sets, and now the umbrellas, because we're getting lost. So to summarize, even if I'm losing my Latin too: 10 MAXIMUM clients per type of account (so 70 clients max if 1 type of account BUT 10 clients max by account type).
seb2022PLUSI'm willing to try Hopper HQ, but seriously, why this limit of 10 clients, and who are these clients posting 600 times a month, 20 times a day on a single type of account? Even Paris Hilton probably doesn't do that, or hasnāt for a while. Who would want to manage or exhaust themselves like that without going crazy?
seb2022PLUSLimiting to 10 clients per type of account while allowing 600 posts per month seems contradictory. It gives the impression of restricting while allowing an exceptionally high intensity, whereas the opportunity to manage multiple accounts while maintaining a "reasonable" or "usual" posting frequency would be more beneficial and logical.
DigitalfastmindPLUSExactly, it's limited, not flexible :) It would be flexible if it would not limit by "social network", so we had spots that we could distribute freely.
Thanks for your feedback on our tiers. These offerings are carefully crafted derivatives of Hopper HQ's standard plans, reflecting our experience serving clients for over 7 years. While we'd love to go wild with unlimited everything, we gotta keep things fair and sustainable. But don't worry ā we're always listening and tweaking to make sure you get maximum value. Keep that feedback coming!
DigitalfastmindPLUSSure , all the best of luck.
seb2022PLUSI understand, Ali, and thank you for your patience. Thereās no truth more valuable than that of the end consumer. Just look at Adobe and others - many users feel frustrated, much like today with SaaS where everything is a paywall, all the rage with AI here and there. Not everyone needs to pay to breathe; this is one of the reasons Appsumo exists.
seb2022PLUSConsequently, people are turning to other solutions (Bit Social, Webstudio.is, etc.) that are being created and increasingly coming to them. Arithmetically, imagine the number of deals and leads lost - most of which would have languished in the background - against the few exceptions that might abuse such low limits.
seb2022PLUSA couple of last questions: I noticed on your site that the AI credits (you provide very few of them) system is quite cost-intensive for what it offers, even in terms of hashtags. Can we block the use of them for members? Or limit/manage them in the background to prevent one user from consuming them all? What happens if there are none left? Does the entire system continue to function normally?
seb2022PLUSNB: I'm not interested in buying AI packs (I already have what I need, and Iād rather not keep paying until bank rupt).
In any case, thanks for considering our feedback. I will probably opt for a Tier 2 to test before committing to Tier 3 (or maybe not, still undecided), just for me and one client at first. The irony! š
I appreciate any improvements you might implement based on our feedback.
Thanks for sharing your thoughts on AI costs! We hear you loud and clear. Just to clarify, AI credits only apply to Hashtag Generation, Caption Reform, and Caption Generator. These reset monthly, so no worries if you run out - all other features keep humming along smoothly. When the new month rolls in, you're back in action with a fresh batch of credits.
Thank you so much, seb, for your thoughtful and valuable feedback! We truly appreciate you taking the time to share your insights. Your perspective is incredibly helpful, and we'll definitely keep your suggestions in mind as we consider future improvements to Hopper HQ. We're always striving to better serve our users, and input like yours is gold to us. Thanks again for being part of our community
seb2022PLUSYou are welcome, and sorry for flooding so much, we can't post long replies in Appsumo comments, you should create a new set to post here. Haha. Best, Seb. š
Absolutely no need to apologise. We truly appreciate you taking the time to share your thoughts and feedback with us.
MrNanPLUSMaybe Iām not grasping the social set explanation , as it is being explained by the developersā¦.
Based on Tier 2- ( just 3 social set limit). Is one social set any amount of social spaces supported (Facebook, Instagram, X, TikTok, LinkedIn, Pinterest, YouTube) .
Does this equals one set ?
Or
Is it just 3 social āsetsā media placements?
Isabel_HopperHQWhatās a social set, you ask?
Itās like a bundle of joy for your social media accounts! Each social set lets you add one of each type of account ā so thatās 7 accounts in total per social set:
1 Instagram
1 Facebook
1 X (formerly Twitter)
1 Pinterest
1 YouTube
1 LinkedIn
1 TikTok
Please do let me know if this is still unclear for you?