4.6
Taco ratings
Hopper HQ is highly praised for its seamless scheduling across multiple platforms, intuitive interface, and efficient content planning. Some users have mentioned minor workspace configuration issues and the desire for more client approval and white-label options. With an overall rating of 4.6 and 39 reviews, Hopper HQ is a solid choice for those in need of a cost-effective and user-friendly social media management tool. Additionally, with a 60-day money-back guarantee, it's definitely worth giving it a try!
AI-powered summary of customer reviews
Verified purchaser
Great Tool
So far this tool has been great. Looking forward to see its growth. Isabella was very helpful with customer service.
Isabel_HopperHQ
Dec 19, 2024Thank you so much for the amazing review! đ Weâre excited to continue growing and delivering even more features to help streamline your scheduling. Let us know if you ever need anything! đ
Best,
Isabel
Hopper HQ Customer Success
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Verified purchaser
Happy with Hopper đ
I tried a lot of scheduling tools before and I have to say:
Never been that happy đ
Easy to use (and understand) and automated posting works very well!
Isabel_HopperHQ
Dec 17, 2024Thank you so much for your kind words and enthusiasm! đ We're thrilled to hear that Hopper HQ stands out as your favorite scheduling tool. Easy and reliable is exactly what we aim forâhappy scheduling! đđ
Best,
Isabel
Hopper HQ Customer Success
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Verified purchaser
Love the ability to plan and schedule across all platforms!
I had an initial issue with the BlueSky integration, but it was quickly addressed via the chat in the app. The team communicates well when there is an issue or an outage. I bought a lifetime deal via AppSumo, and it's been a good experience so far.
Isabel_HopperHQ
Dec 17, 2024Thank you for your kind words and for sharing your experience! đ We're glad the BlueSky issue was quickly resolved and that you're enjoying planning and scheduling across platforms. If you ever need further support, we're always here to help. Happy scheduling! đ
Best,
Isabel
Hopper HQ Customer Success
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Verified purchaser
Poor Support and Not Very Satisfied with Functionality
I've been using Hopper HQ, and unfortunately, my experience has been disappointing. For the past 10 days, Iâve reached out multiple times to their support team, both via email and through their websiteâs customer care, about a critical issue: when selecting manual posting, I encounter a download error that prevents me from posting to social media. Despite repeated attempts to get assistance, I havenât received any response.
On top of the lack of customer support, the platformâs functionality feels quite limited. I expected much more from this tool. At this point, I canât recommend it to others.
Isabel_HopperHQ
Dec 10, 2024Hi Simone,
Thank you for sharing your feedback. We're genuinely sorry to hear about your disappointment and want to clarify a few points to address your concerns.
From our records, we responded promptly when you first reached out, acknowledging the issue and letting you know our team was investigating it. When you followed up during the weekend, we were offline but ensured to reply on Monday to...
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Verified purchaser
Hopper HQ Is A Keeper
This is what I was looking for. Posted 4 times on Pinterest. More to come!
Isabel_HopperHQ
Dec 10, 2024We're so happy to hear Hopper HQ is exactly what you were looking for. đ Four posts on Pinterest already - awesome work! We canât wait to see more of your content shine across platforms. đȘ
Best,
Isabel
Hopper HQ Customer Success
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