4.7
Taco ratings
Customers appreciate Hopper HQ for its intuitive interface, seamless scheduling, and responsive support team. Some users have pointed out minor drawbacks such as the need for improved mobile app functionality and interface tweaks. Overall, with an impressive 4.7 rating and positive feedback, Hopper HQ is a solid buy for those seeking efficient social media scheduling. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Fantastic product that actually makes Social Media Scheduling Fun
Hopper has an intuitive interface and a short learning curve that will have you posting on all your social channels in no time. I've been using it for a while and have yet to encounter any bugs or other problems. Everything works seamlessly, and the support staff is great at keeping me up to date with all the new features, tips and tricks. Highly recommended!
Isabel_HopperHQ
Nov 20, 2024Wow, thank you for the glowing 5-taco review! 🌮🌮🌮🌮🌮 We're thrilled to hear that Hopper HQ has made social media scheduling fun for you - music to our ears! 🎉 It’s fantastic to know you're enjoying the seamless experience and finding the interface intuitive.
If you ever need anything or just want to chat about new features, we’re here for you. Happy scheduling! 😊
Cheers,
Isabel
Hopper HQ...
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Verified purchaser
Great product, this will save me alot of cost
Brilliant product here, glad i found it and i am sure it will save me a whole lot , kudos to the devs
Isabel_HopperHQ
Nov 20, 2024Thank you so much for this lovely review and for the 5 tacos! 🌮🌮🌮🌮🌮 We're thrilled to hear Hopper HQ is saving you time and money - it’s exactly what we aim for! 🚀 Huge kudos to you for making the switch, and we’ll pass the love on to our dev team (thank you Ali 💚). If you ever need anything, we’re here to help!
Cheers,
Isabel
Hopper HQ Customer Success
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Verified purchaser
Off to a good start
I am new to HopperHQ after using a self-hosted social media management platform. I simply wanted to relinquish the responsibility of updating an application and select one that was managed. I really like what HopperHQ has going for it and how easy it is for me to push out social content in a one-to-many fashion.
All in all, aside from some annoyances, I find the tool very good and see the potential, assuming the developers are inclined to listen to the requests of users and prioritize them accordingly. The ability to vote on feature requests would be nice.
There are a couple of things that I am hoping evolve or gain support:
1. When creating posts, I wish you could see a preview of the post on all social platforms you have selected for it to be posted to. Also, for a moment, I got excited thinking it would actually let me post an image to TikTok, only to find out that once scheduled, it generated the error you would expect when trying to post images to TikTok. I wish these errors would come earlier in the process, like when you are selecting the platforms to post to while creating the message. This is something standard that I see the competition do, so I would think it would be a standard feature.
2. Support for Bluesky, Mastodon, and Threads by Meta. As these platforms become more and more popular, particularly BlueSky and Threads, I would like to be able to push content out to them. Currently, with HopperHQ, when I schedule my content for the scheduled platforms, I have to make a task for myself to remember to go post to each of those platforms individually. It's painful, and I hope this receives some level of priority or at least allows us to vote on which one we feel, as users, is the most important to develop.
3. I hate how a social network is jumped to the top of the list when you select it from the side menu. It’s a little off-putting and distracting. I wish it would just highlight the social network you selected rather than shuffling the others.
4. I wish you could see all analytics from one place instead of having to go individually through all platforms.
5. It’s not obvious upfront that the hashtag tool is for Instagram. I tried using it with Facebook and kept getting an error, but somehow, I made it to a page that told me it was for Instagram. But when building a message, you can add hashtags to anything, so I am assuming the analytics and best hashtag tool is what is limited to Instagram.
6. Instead of selecting a full hashtag list, I wish you could select specific hashtags from a group. Currently, you have to either manually type the hashtag or add the hashtag group and delete the ones you don’t want to use.
7. Menu navigation, particularly accessing settings, needs some work. It's not intuitive and off-putting because you have to stop and think about what it actually did when selecting a different social platform. It seems as though there is a lot of redundancy.
Isabel_HopperHQ
Nov 20, 2024Hi there!
Thank you so much for taking the time to share your detailed feedback and your experience with HopperHQ. We're thrilled to hear that you're finding the platform easy to use and off to a good start—it’s always a pleasure welcoming new users! 🚀
We really appreciate your constructive points, too. Here's where we stand on the areas you've mentioned:
➡️ Post Previews & TikTok Support:...
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Verified purchaser
Great base, Android App Needs Work
So the website, account connection, AI features, all are fantastic. The android app though, for me, is unable to process anything when I upload media. Just spins and spins.
No fields to add separate titles and captions for YouTube Shorts. Nowhere to set thumbnail per-account.
Hopefully is looking much better in 2-3 years!
Isabel_HopperHQ
Nov 14, 2024Hi there,
Thank you so much for your feedback and for highlighting what’s working well – we're thrilled to hear the site, account connections, and AI features are all hitting the mark! 😊
We hear you on the Android app experience, and I want to assure you that we’re actively investing in improvements to make it smoother and more feature-rich. Your input on YouTube Shorts and thumbnail settings...
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Verified purchaser
Perfect software for me… switched over from Buffer.
Great software: easy to use, great UI, and gets the job done.
Isabel_HopperHQ
Nov 14, 2024Hi there,
Thank you so much for the fantastic review! 🌟 We're thrilled to hear Hopper HQ is a perfect fit for you and that the switch from Buffer has been smooth. Here's to many more easy, efficient posts ahead! 🚀😊
Best,
Isabel
Hopper HQ Customer Success
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