Great base, Android App Needs Work
So the website, account connection, AI features, all are fantastic. The android app though, for me, is unable to process anything when I upload media. Just spins and spins.
No fields to add separate titles and captions for YouTube Shorts. Nowhere to set thumbnail per-account.
Hopefully is looking much better in 2-3 years!
Isabel_HopperHQ
Nov 14, 2024Hi there,
Thank you so much for your feedback and for highlighting what’s working well – we're thrilled to hear the site, account connections, and AI features are all hitting the mark! 😊
We hear you on the Android app experience, and I want to assure you that we’re actively investing in improvements to make it smoother and more feature-rich. Your input on YouTube Shorts and thumbnail settings is valuable, and we'll look into getting them included in the Android app. We're gunning to getting the mobile apps up to feature parity with our website browser app! 🤞
In the meantime, if you’d like us to help troubleshoot the app directly, please pop into support! We’d love to get you fully set up. Thanks again for helping us improve – and for being part of our journey! 🙌
Best,
Isabel
Hopper HQ Customer Success