Q: Implementation Questions
1. What are the specific branding options available for higher-tier customers? Additionally, how will usage pricing work for those exceeding their tier limits - will there be continued discounts for higher-tier customers while maintaining sustainability?
2. What are the current and planned options for training chatbots to respond to specific questions in customized ways? Is this feature coming, and if so, when?
3. Beyond PDF uploads, how can we integrate website links and company-controlled data? Why isn't there an option to connect a Google Team Drive as a resource database for the chatbot?
4. Why do member-level users currently have access to billing information and similar admin-level permissions? What's the distinction between user permissions?
5. Is there a product roadmap available for future features and improvements?
Cyrus_Humata
Jan 22, 2025A: 1) You can brand chatbots via the enterprise plan as shown here: https://docs.humata.ai/guides/readme/white-labeling
2) We do have a feature in development that allows you to customize, edit, and input specific answers for certain questions.
3) This is something we are currently considering incorporating into the roadmap. You can upload website links right now.
4) If you are looking for enterprise pricing options you can schedule a call here: https://calendly.com/about-humata/enterprise-call
5) If you are seeking to share more about your product use case and explore feature requests related to solving your business problem you can schedule a call here: https://calendly.com/zach-hay/30min?month=2025-01