3.7
Taco ratings
Humata is highly praised for its exceptional accuracy in delivering precise answers with pinpoint references, its seamless creation of custom chatbots, and its advanced document management and collaboration capabilities. However, some users have experienced challenges with website scraping and occasional slow response times. Despite these minor drawbacks, Humata's overall rating of 3.7 out of 5 and positive customer feedback make it a worthwhile consideration, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Humata's Proactive Support
While having difficulty to upgrade my tier, I emailed Humata help desk , i was pleasantly surprised by the quick turnaround around and back and forth email to solve my issue,
This kind of support speaks volumes about Humata's commitment to its users.
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Verified purchaser
Suitable for general use only
The idea was to use this took to check youtube training videos from one or more channels aand have the system summarize as well as compare and provide questions. The model is not capable of deep diving into technical concepts and limits answers to what seems general knowledge rather than the actual transcript. When forcing an answer it is provided but with too much effort to work for the intended purpose. Probably best suited for general use and providing some smarter answers than a search and find functionality.
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Verified purchaser
Public Embed Link Redirects to Login – Severe Issue for Client Demo
Perfect App. I had Issues with the public-setting, bute teh support solve it in one day.
It is perfect, but I will firthjer ask für whitelabeling.
I asked Chatgpt to help with the setting of Humata-Bot, now I know, how it works and I put the manuals of all new apps in Humata, that I can learn faster and make the setup supereasy and superfast.
I can recommend this app totally, I hove, this company will survice for dekades, great work, I can build my own App-Assistans.
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Verified purchaser
Really Pleased with the Product
I was looking for something like this and was starting to build it myself using a custom GPT. I ran across this offer in AppSumo and glad I checked it out! It does a great job of allowing me to query the uploaded PDFs and find exactly what I'm after. I also love the feature of highlighting the respective PDF. My use case is around trying to reuse existing menus to create new menus. In doing this, I've also been able to build a mailing list as it understands how to get contact information. Since I have pricing, I'm also starting to play with it giving me costs. Overall, really cool platform and worth my purchase. Thanks!
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Verified purchaser
Document limits were show stopper, support didn't reply
There was nothing mentioned about document upload limits, yet I reached this unknown upload limit the first time I uploaded some documents. Reached out to support, and never heard back.
Piss poor product and support.
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Verified purchaser
Five tacos
Humata is next level, you should have it in your Arsenal. I am a Digital Marketer and I lovel this tool. I will buy more codes for shure.
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Verified purchaser
Was Working Well Now is Unusable !
The software did a decent job when I first purchased it but now it cant even draft a report the link disappears and they still take your credits feels very dishonest. The summarizer works okay but asking it question gives weird results now. I'm not sure what happened between the time I purchased it till now but it feels like a bait and switch operation. Why change something that already works well? I will update if it changes back, but be warned that as of right now its basically E - Junk!
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Verified purchaser
Impressive! I give Humata a full 5 Tacos!
The software impresses me with its great potential and value in my daily work. Within a short time, I uploaded nearly 12,000 pages – and Humata delivers reliable results within seconds.
A big highlight is the excellent support: Despite some initial upload issues, the team responded quickly and even compensated me with triple the amount of credits – a level of service I rarely experience.
While the output could sometimes be more detailed, Humata is already a powerful tool. For the future, I would love to see features like video uploads, automatic transcriptions, and output modes tailored to different use cases (for scientific reports, social media content creation, and additional presets...).
I fully recommend Humata and wish the team continued success!
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Verified purchaser
Humata.ai has exceeded my expectations in every possible way!
I’ve been using it extensively for my research and case studies, and it has proven to be an invaluable tool for short, medium, and long-term projects. The accuracy and speed with which it processes and extracts insights from complex documents are truly impressive.
What stands out the most is how intuitive and efficient the platform is. It not only saves me hours of work but also enhances the depth of my analysis by uncovering patterns and connections I might have missed otherwise. The AI’s ability to handle large datasets without compromising performance is a game-changer.
For anyone involved in research, data analysis, or document-heavy work, Humata.ai is a must-have. Looking forward to seeing how the platform evolves in the future!
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Verified purchaser
Disappointing results, not reliable
When I first got this it seemed to be alright, very clean UI, lots of compatible file types, really decent results.
Lately, the results arent just bad, I have to argue with the bot to get the answers out of it. An example is in an OCR'd document containing medical claims, where I asked the name and info of the different doctors present in each claim. It starts by saying there is no doctors, I ask what about doctor xxxx, it replies with all the information regarding that doctor and acknowledges him from then on. Among many other examples of this, I cant rely on this information at all given the mission critical nature of what I use this for. It also seems to reference completely irrelevant documents and doesnt even acknowledge the existence of the information in some of them unless you specifically tell the bot about the document that has that info. I'm going to keep it until the refund window, and I will update this review if they fix it to an acceptable standard (especially at this price), but I dont understand why this application is currently in this state.
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Verified purchaser
I've upgraded to T4
The tool is amazing except for CZ translation which it can't seem to read and translate.
I've booked 2x a call with them to get more information on white labeling and 2x it has been cancelled.
I followed their instruction to book a call through calendly in their answers.
"Cyrus_Humata
Dec 18, 2024
A: You can build unlimited chatbots with the AppSumo deals; the corresponding limits are just he monthly pages uploaded per month and. questions. That said, we have easy to use and customizable white-labeling ready in our enterprise plan. You can learn more about that by scheduling time and speaking with the team here: https://calendly.com/about-humata/enterprise-call"
This is really frustrating and I just want to get information how to get the whitelabeling into my plan. Until now, I haven't gotten any clue about whitelabel since their answer is always "book a call" and then the person you booked this call with named Lev says I'm not the right person, please contact Zach.
How can they make this a more difficult answer.
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Verified purchaser
Humata Makes Research Actually Enjoyable
I seldom write reviews, but I've learned to love Humata and I feel it deserves a good word here on Appsumo. I frequently need to dig into various articles and Youtube videos, and I like the smooth way you can interact with all of these webpages, PDFs, Word files, and even YouTube videos, all via a simple URL! It's pretty remarkable. I've even downloaded entire support websites, with ALL their articles, so I can easily find the exact answer I'm looking for, by just asking the AI. The AI then delivers precise answers with references highlighted in the original document--which is a terrific idea and it helps a lot when trying to show your sources.
There are minor areas for improvement, such as expanding Youtube channel crawling (I want to be able to get all the videos for a channel in one click of a Humata Chrome extension, which I've been told both are on their roadmap!)
Their support is terrific, where I recently only had to wait a minute or so to get an answer to my questions! (Thanks Jeth in Support!)
I give a double Thumbs Up to Humata. :)
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Verified purchaser
Very suitable for professional use:
In this period, for us fans of AI technology, and tools we are seeing everything, and on appsumo there are tools for every need but I have never found myself using such an amazing tool. The quality of its document analysis and data source is impressive ... I must say as an expert user (I work with Ai every day) that this far exceeds the average. a tool that can be used in many work environments and that (unlike what is out there) guarantees data privacy, which is very important for those who use it professionally!
I normally do not write reviews but in this case, after speaking with support to optimize my use, I can say with certainty that I am super enthusiastic, even about their roadmap. I think that once again appsumo has brought us a rising star that promises great things!
Thanks appsumo for this new pearl.
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Verified purchaser
An Absolute Win for My Use-Case
I don't write many - or any? - reviews on AppSumo. I also don't usually buy the max stacks of any products given the risk associated with startups, however I've gone all in on Humata. I have a kind of niche use-case and it worked perfectly for my needs. I work in the technical field and spend a lot of time comparing items like technical documents comparing two products, or insurance forms comparing which option would be best fit for my clients. This process, when done manually, can take HOURS of time and is prone to mistakes or important details being overlooked.
As a first test for Humata, I took two whitepages for products I had previously compared manually and using ChatGPT and had already made a decision on. I put these into Humata and asked some core questions about the two whitepages. Humata responded EXTREMELY quickly with incredibly detailed information, along with direct links to the text within the respective documents. It made comparing and contrasting the two documents super straightforward and easy. It did in minutes what I failed to accomplish with ChatGPT over a couple of hours. No comparison, Humata won hands-down.
Perfect for my needs and works out of the box. No complaints here!
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Verified purchaser
Very dissapointing
I have tested the app for several days and I am very disappointed. The main problem is that it is ver, very slow. I give a pdf with a scientific paper and ask for a summary and the systen blocks. It takes half an hour to reply, and the reply is very poor.
It is much better what you can do with Chat GPT. If you have Chat GPT it is not worth buying this app.
I will get my money back.
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Verified purchaser
Excellent Tool
I initially bought the Tier 1 plan and upgraded to Tier 4 just a few days later. As I started using the tool, its true power became evident. It excels at understanding technical documentation, allowing you to ask questions and receive impressively accurate and insightful answers.
The developer has created a well thought-out, practical tool that brings my documentation alive. I'm excited to see how the tool will evolve in the future, but even in its current state, it is already exceptional and highly effective.
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Verified purchaser
Incredible accuracy, speed, and support
It's rare for an AI solution to impress me enough to write a review but Humata has done just that with great answer quality based on my data.
After I conducted a test by doing a data dump of my files from my consulting practice and posed a range of questions (ranging from broad concepts to specific regulatory questions) I got answers that were extremely detailed and relevant for my research.
Here are my thoughts:
1. Humata's intelligence is noteworthy; it provided comprehensive and accurate answers to all my inquiries. The highly granular references assisted me a lot with search and verification of facts.
2. What I found that really stands out is how Humata supports its responses with citations from multiple source documents. So that really enhances its credibility and allows me to do fact-checking when composing drafts.
3. It operates at remarkable speed and was able to handle everything from large document uploads to chatbot responses.
4. The CEO and executive team demonstrate a clear commitment to continuous improvement and fast communication, which is always a good sign.
Does Humata fit easily into my top 10 AI solutions of all time? 100%. If it offered unlimited chats during this campaign I would've seized the opportunity without hesitation. If Humata returns to the market, consider this review your cue to invest in it.
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Verified purchaser
Humata: Essential Document Tool!
I love this product!
I was looking for a tool to search all my documents, including books, manuals, laws, rules, and regulations that I upload. I tried using NotebookLM, but its major drawback is that it transcribes the original source instead of showing it in its original form.
Humata has everything I need:
- It displays the original format of the source directly on the document.
- It supports team use.
- You can publish or embed the page.
- It manages user permissions.
I'm recommending this tool to all my friends and acquaintances. I hope it continues to improve and evolve over time. A zoom feature for the original PDF would be useful, as well as a copy-and-paste function from both Humata's responses and the original document.
Thank you!
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Verified purchaser
Incredible for making custom chatbots
Humata makes it easy for me to transform my files into a customer-facing chatbot. I've many so far and highly recommend it. I've been using Humata for a while so I was excited to see it on AppSumo! My favorite part is the UI. The highlighted sources all in one place makes research and fact-checking a breeze, especially from people using my custom chatbots.
1. It was very easy to upload my files and create my own custom chatbot in minutes with my files. Just a few clicks and it’s ready to go. I can recommend this to my friends because you don't need any technical skills to get started which is pretty cool.
2. I've been trying out a lot of different tools and Humata's ability to get razor-sharp references in files like technical documents is spot on and one of the best features for fast research out there.
3. One of the cool new features I noticed is how I can invite teammates to collaborate and use role-based permissions for different folders or just share a link for people to collaborate with. It’s great for group projects or when everyone needs to access the same information.
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Verified purchaser
Bad.
I had high hopes for this software. I was disappointed and returned tier 4. It's simply not up to standard, buggy and barely functional. I am unsure how it has users, everything seemed to be broken and not fit for release. There are much better tools. Hard miss here.
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