GabiMeGabiMePLUS
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Member since: Sep 2024Deals bought: 159
1 stars
1 stars
Posted: Jan 4, 2025

Worthless App

After trying this platform, I was left thoroughly disappointed. It falls short in many critical areas, especially compared to alternatives like Google NotebookLM, which outshines it in every aspect. Here are the main issues I encountered:
1. Limited Website Crawling Capabilities: Despite claiming the ability to crawl entire websites, this platform fails to deliver. Adding a “*” to the end of a URL as suggested by the founder results in errors (as he answered some of the users). Moreover, it cannot crawl entire websites via sitemaps, a basic feature most competitors handle effortlessly.
2. No White-Label Options: Even at the highest tiers, there are no white-label customization options, making it less appealing for businesses seeking branding flexibility.
3. Inefficient Knowledge Management: The so-called “second brain” feature is overly basic. To add notes, you’re required to create a text file and manually upload it—a clunky and outdated process compared to the seamless functionality of NotebookLM or ChatGPT.
4. Accuracy Issues: When testing with various document types, the results were inaccurate and unreliable. In contrast, both ChatGPT and NotebookLM consistently provided precise answers—and they’re free!
5. Lack of Essential Features:
• No in-app customer support.
• No mobile app, which limits usability on the go.
• No Chrome extension for quick integration with browsers.
- Overall, this platform is far behind its competitors. If you’re looking for a reliable, feature-rich solution, NotebookLM or ChatGPT are far better choices—and they won’t cost you a dime. Avoid wasting your time and money here. I was hoping this app can provide something better than the mentioned alternatives. But it does not.

Founder Team
Cyrus_Humata

Cyrus_Humata

Edited Jan 14, 2025

Thanks for the feedback. There are a number of inaccuracies, so happy to address them:

1) Humata provides live in-app customer support chat (you can also email support@humata.ai);
2) Humata is a responsive web app that you can use on your mobile device in browser;
3) Humata supports White Label solutions, which you can easily verify and see here: https://docs.humata.ai/guides/readme/white-labeling
4) NotebookLM does not support entire website scrapes and lacks pinpoint highlighting and references
5) There is no "second brain" feature, it's not mentioned in any of our materials; your review seems AI-generated because of these hallucinations and overly promotional for products that are known to use your private data for training. Humata is SOC2 Type II compliant, with encryption at rest and in flight, and never trains on your data unlike other platforms.

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