Hupport Reviews

3.5

3.50 stars
3.50 stars
2

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Verified purchaser

Member since: Aug 2018Deals bought: 335
2 stars
2 stars
Posted: Jan 26, 2022

Wanted to love it, just can't

Based on the chat here and the quick responses, I full stacked. It seems like it may be a great deal down the road, but it's going to happen without me as I am going to refund.

The custom domain (cname) seems to come without an SSL cert. Messaged support, no response after 3 days.
No way to choose which Google calendar, I have several calendars. Again no response from support.
Appointments are max-length 60 minutes. No response from support.
How to change your availability is unclear.
Numerous spelling and grammatical errors.
Page loads have frozen or partial loaded many times.
And more

Good luck, but I am risk averse in my booking system. I'm out.

Founder Team
John_Hupport

John_Hupport

May 9, 2024

Hi

Extremely sorry! Your support ticket on Zoho was not noticed because of every Sumolings used our live chat and directly emailing us. We have emailed in detail please have a look and reply us!

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Verified purchaser

Member since: Jan 2022Deals bought: 1
5 stars
5 stars
Posted: Jan 26, 2022

Hupports features are great at this price but support they provide is whole new level

After speaking with their support team, decided to go for it! First faced some glitches and their support team helped me with account setup and I shared with my students, one of them already booked an appointment with me. They also mention that they recieved voicemail reminder. I was so happy hearing that!! Still needs some more features for my students to book, but I see many features are already in public roadmap. That is great for now. Looking forward to see more updates from hupport
Team. My suggestion: they needs to work on UI/UX little bit and implement other integrations/api. That will make hupport powerful tool than other softwares.

Founder Team
John_Hupport

John_Hupport

May 9, 2024

Thank you so much! We are so glad that you liked our product. Definitely we are working on your suggestions and also implementing all the product roadmap. Your review means a lot, our support team is motivated now to provide great service šŸ™šŸ™šŸ™

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