Q: Hi, I have a few questions hoping you could answer.
1. If I did a full stack, can I use this as a SAS for my clients?
I can either let them build it themselves or charge them to build it.
2. If I can use this for client site, how does the handoff work? There's really no simple process mentioned for that.
3. Is there an option for 100% full white label? What would need to be done to achieve this?
4. When can we expect some custom css allowed?
5. Will the clients that I create projects ("sites") for, will they get their own portal access, and would they see any of my backend info?
6. Can buttons have custom backgrounds?
7. Will you offer custom social media links that aren't in your predefined choices? I referring to the part where there's all the major social media link icons.
Jack_Paxton
May 15, 2024A: If you submit it to report - hy.page/help they will fix the bug and update your support ticket to let you know it's fixed.
Thanks for the help in finding them.
1. If I did a full stack, can I use this as a SAS for my clients? I can either let them build it themselves or charge them to build it.
- Yes, you would just assign a project to them. You can have up to 100 projects.
2. If I can use this for client site, how does the handoff work? There's really no simple process mentioned for that.
- You would just invite them to the project via their email.
3. Is there an option for 100% full white label? What would need to be done to achieve this?
- No, everything public facing is non-branded but the internal admin pages will still be on a hy.page URL.
4. When can we expect some custom css allowed?
- If there is enough demand and the developers approve it will go into the roadmap, no confirmed date - https://trello.com/b/ghuQD56m/hypage-roadmap
5. Will the clients that I create projects ("sites") for, will they get their own portal access, and would they see any of my backend info?
- Yes they will get their own portal and you can restrict them to only being able to see their project.
6. Can buttons have custom backgrounds?
- no, buttons are solid colors only at the moment.
7. Will you offer custom social media links that aren't in your predefined choices? I referring to the part where there's all the major social media link icons.
- We use fonts-awesome, so as long as it's in there, you can use it.
Verified purchaser
Thank you so much for your quick response.
Last follow up question.
For the clients that I invite, can I restrict access to certain features? Like if I gave them access to basic features but no membership or ability to sell things, is that possible?
How would I charge them for accessing their site per month?
Unfortunately not, all projects will have the same feature set.
Verified purchaser
Thank you for your responses thus far. I just bought a 2tier (possibly upgrading soon) but there's something that's bothering me.
When I added a team member to a newly created project. When they login and sign up, they'll see "You have 1 / 10 projects created" is there a way for them to not see this? I don't see why they would need to see this if they're not an admin of the project/site(s).
What I'd like to do is invite someone to it and not have them see how many Projects I have running.
I can pass this onto the developers to make an update to not show project count unless someone is an admin.
Verified purchaser
Thank you again for your responsiveness. A few more follow up questions/concerns/comments.
I have several questions regarding adding a team member to a specific project.
1. When I created another project and added another of my email for that project. I can't do the following,? :
a. Edit my Profile details nor change my profile picture.
b. Design the store, it blocks me from do so with the new email account as a team member account of a specified project. It says "Please upgrade your account to use this feature."
c. When simply click on the overview, it says "This page is only viewable by admins." Why can't a team member of their own site get access to their own analytic data? Making them an admin will allow them to see everything including my other projects which I don't want. What gives?
d. When a team member logins into their own project, they can see all of the other team members under People. I don't want them to see each other.
2. Can you opt out a person receiving the emails that you send when they sign up via your invited link to create being a team of a project/site or at least can we customize it somehow?
3. The follow up email after a team member signs up is coming from "hyax.com" address. Which can confuse someone on your service since it's hy.page. Why not use the same domain email? Since hyax.com is a completely different service? The same thing goes with the context of the email. Everything is pointing to hyax.com and not hy.pages and its service. Especially the demo link you ask people to check out. See below on the process flow that just seems off in regards to hy.page vs hyax.com:
The Initial Email:
Subject: Invitation to join account at Hyax
Body of email:
Hey there!
You got an invitation to join a Hyax account.
-----------------------------------
Then a Follow up email:
Well done! You've taken the first step for building your online empire.
To help get you started, here's a few action items to help you make your first dollar.
Bookmark hyax.com
Set up your first project
Create a product, course, or membership
Then create a sales funnel or storefront to sell it
Upgrade to a paid plan to go live
Make that monies!!! 🤗
Check out the podcast and case studies for inspiration.
Reply to this email if you need help or would like to set up a call, also check out this quick demo.
Get started 👉 Login
Cheers,
Jack
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Please check the links when sending emails out so there's no confusion.
Also, what's the point in stacking for more projects/sites, if there's no streamlined process in which I can get someone aboard without running into the multiple issues I tried/tested myself. I was hoping to be able to kinda create a reseller account of some sort but it doesn't appear that this deal is really designed for that on the stacking of more than 2 codes.
Hi there, these are mostly bugs that we will need to update around the staff member access. If you submit your account email and links to support a developer can take a look and get these sorted.
Just copy and paste these questions and we can get them handled them asap.
Just click "submit requests" in the top right - https://hy.page/help
Verified purchaser
Thanks, Found more bugs along the way to report these. How will we be notified when a bug has been fixed or addressed?