d36e8d08863e4d6eaa58837d2e66ed32

Verified purchaser

Deals bought: 526Member since: Jun 2011
3 stars
3 stars
Jul 26, 2021

Great tool but had disappointing experience

Hy.page is great for anyone looking for a bio link tool with creator-friendly features you can't find anywhere else. Also the value in not having to worry about pageview limits put the value of the deal a lot higher than similar products.

However, I had to knock off a few tacos for my disappointing experience with the company.

I have been a longtime customer of another tool put out by this developer: Vyper. Now, being a Vyper customer, you get lots of marketing emails. More than most, to be honest. However, earlier this year, receiving these emails should have worked in my favor:

They were launching Hy.page and wanted to give free lifetime accounts to their earliest customers i.e. me. I signed up and attended the webinar in April as required to receive the account. I was then asked to fill out another form after the webinar. Done. Then...nothing. I never received anything else.

Fast forward a month and I see they're giving non-customers the same opportunity to get a free account. That's cool. I didn't sign up again when I saw this because I thought I had reserved my account and didn't want to be greedy.

Turns out, those non-customers were given direct access through that sign-up form they had to fill out. I, on the other hand, had to attend a webinar, fill-out the sign up form I originally filled out, and then *also* fill out this additional signup form.

But, because I never received that last form from them, I missed out. They refused to provide me with an account after I brought the issue to them.

My purchase of Hy.page should stand out as a testament to this tool and my fair review of it. However, my opinion of this company's customer service took a big hit with how they handled my issue.

Founder Team
Jack_Paxton

Jack_Paxton

May 9, 2024

We are very sorry you missed out on the beta account. It was not our intention at all to leave out people who were earlier users/supporters to help us get the product ready for launch.

I'm glad you are still willing to support the product.

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