I only get video with no audio no matter what I try. Is there a reason for this and if so is there a fix for this? Otherwise I really like the app... if I can remedy this one thing, otherwise it will be useless for me. By the way, your chatbot for support has only one response programmed in... I didn't get that. Try rephrasing your question. I started calling it names just to see if I could provoke a different response, but still only ... I didn't get that. Try rephrasing your question.