Q: Hi!
You mentioned tier 2 is tied to the PRO plan. Why do you placed too many restrictions then? This deal is not what I was expecting. It would be great if you could reconsider and provide a better package for tier 2 or better still introduce other tiers. I believe it would attract more people to upgrade and benefit both Sumolings and your business. Thank you!
iResonate
May 15, 2024A: Hi,
Thanks for your question. The restrictions are not as stringent as percieved.The two tiers/plans are designed keeping in mind the needs of individual users with light or heavy usage reuirements. The allowed feature credits are "Monthly recurring" credits and would be more than sufficient in most of the cases .
If the requirement is for heavier usage, Or you are an agency, the "Teams" plan may be more suitable, which can be purchased by contacting sales.
Hope this helps !
Best,