Q: I posted this a week ago, but it was ignored.
I had 9 helpful votes, so it seems other Sumo-lings are interested in these answers too. So please answer this time.
your product site does not have much information about the product at all. Maybe you can add use cases and examples?
So the 20 admin users would include clients? Is it possible to create logins for clients to access their sites without using the admin user allowance?
If it is the case that the 20 admin users include clients, then my interest in this deal just dropped a lot. That would mean max 19 clients and one master admin. for 1 mio hits.
Can you explain how it works with clients from the admin account, please?
You also forgot to answer my question about limits on Email marketing, the vague "according to our EULA" and not having any proper information about what that entails exactly won't cut it :) So exactly how does your email marketing work and what are the exact limits?
If I buy the max tier here, which gives me 1mio views per month. What would the cost be for overage, lets say I hit 1.5 mio views. How do you handle the extra 500K views?
Please don't refer me to AppSumo support on this like you did everybody else asking the same question. AppSumo support cannot do anything outside of the deal scope which only goes to 1mio views. I want to know the exact cost and path to get more views in case I go above the limits, also what will happen - are you going to turn off my sites or what?
As your website is not really showing anything, other than the front sales page, I would appreciate thorough and fulfilling answers to all questions.
Ronen_iCreate
May 14, 2024A: Hi,
Sorry for the late respons
We are working on adding more tutorials and docs
You can add as many view users as you want (for clients), admin users are as the plan offers
Admin users can modify assets, view users can't but you can give them access to leads and reporting modules
There are no limits on Emails but every email user will be verified by our team to ensure spam restrictions
You can find more info regarding our email platform here: https://www.publicators.com/
Regarding view limits - when reaching 75% and 90% of your plan visits limit you will get a massage in the platform as well as to your email. Before reaching your monthly limit, please contact our support and we will solve it by upgrading to a custom plan.
We have created a new tutorial video for user creation https://www.youtube.com/watch?v=sJaEM5Q-VPc