Q: Jakob, I am seeing conflicting information on this.

Please answer today since the deal ends tomorrow. To Brian you said in Jan 2024 that custom domain won't be available if we split a 3-code buy into 3 workspaces. https://appsumo.com/products/ideanote/questions/i-if-purchase-the-multiple-code-3-i-1000980/ But to Amine more recently (this month, March 2024) you said custom domain would be available for each code if 3 were bought: https://appsumo.com/products/ideanote/questions/hello-if-we-buy-3-codes-can-we-have-a-1042474/ I need a clear answer on this, because I am less likely to buy Ideanote beyond a single code, if I can't get custom domain use without paying $177 for each workspace. When would custom domains be available for all my codes? If I buy more than 3? Or for even 2? I am likely to buy 5-6 if they will be available for each code. And custom domains should be included in all buys given that you say all Business Plan features are included in all plans, and custom domain is a Business Plan feature.

KM7PLUSMar 26, 2024
Founder Team
Jakob_Ideanote

Jakob_Ideanote

May 15, 2024

A: Hi KM7,

Thanks for asking for clarification.

I mistakenly wrote in that post that 1 code would unlock custom domain. I was made aware of that post today by another user and tried to delete it but that didn't work. The pricing list on this deal page is the guiding principle here. It states correctly that Custom Domain is only available for tier 3.

That being said I'm sorry about the conflicting messages here, especially on the last day. If you've bought codes based on that assumption we're open to unlocking custom domain for you - just write us an email with your email and Subdomains.

Else you should also be able to refund your code.

Sorry again for the confusion and ask the best,
Jakob

Share
Helpful?
Log in to join the conversation
Related questions
View product details