Q: Signed up for a free account to check out the product.

Sign-up was successful. Unable to open the new account due to a browser error "unable continue to c2c-empire-.ideanote.io because this website requires a secure connection."
There may be
some issue with the security cert with the site

tfsummersPLUSMar 26, 2024
Founder Team
Jakob_Ideanote

Jakob_Ideanote

May 14, 2024

A: Hi, thanks for reporting this. I can reproduce the error on your specific domain. It does not seem to impact other signups or other domain. It might have something to do with the dash character in the subdomain.

Creating a workspace with a different company name might resolve the issue. We'll investigate and I'll get back to you.

Share
Helpful?
Log in to join the conversation
Posted: Mar 26, 2024

I entered my master Company name with spaces the first time with the error result. Entering my name without a Space C2cEmpire. That gives me access to my C2Cempire.ideanote.io/home without issue.
Thanks for the swift reply.

Related questions
View product details