A: Hi,

- Whitelabeling refers to the ability to customize and brand individual chatbots and the inbox interface with your own branding and design elements. It allows you to present the chatbots as your own, enhancing the customer experience. Nevertheless, the chatbot building platform is not withelabel.

-Sessions refer to active conversations within a given month. Each time a user engages with your chatbot and initiates a conversation, it counts as a session. The number of sessions available in your plan determines the total number of active conversations you can have in a month.

Have a nice day,

Sarah