TheBuildrs21Q: I was just talking about how I wanted to use Google Assistant for a bot to answering inbound leads.
I believe they use that in their Google voice service. This looks very Full stack worthy! Do we have to use the little mascot? Nothing against the little guy of course (:
Also, Is there a quick demo/test of the call bot and HR bot? Thanks!
Yanis_Ideta
May 15, 2024A: Hi !
About the demo of the HR bot, here it is :
https://youtu.be/8lpijDZxT_g
Do not hesitate to contact us via email to get more details
👉 [email protected]
Verified purchaser
Hi !
No problem with remove the mascot. There are lots of personnalization options.
For Google Assistant, it is doable with our tool.
For a callbot, you can call this number :
+33 7 57 90 52 17
This is very basic but it shows that the connection works :-)
I'll get back to you for a demo of the HR chatbot. Here is a quick video before :
https://www.youtube.com/watch?v=vn1d5TegrN0
Has the Google assistant been used before? How is this possible? Also, can I create a round robin with my agents numbers within the app? Is there an IVR system built in too? Thanks!
Verified purchaser
Yes ! You can use Google Assistant. You can go to the Publish section then Google Home (that's also Google Assistant).
Please send us an email at [email protected] and we will send you the detailed steps to follow.
Do the voice bots count against the monthly sessions?
Hi there,
Thank you for your reply :)
Yes, with Ideta’s chatbot builder, you can make working chatbots, voicebots and callbots in just a few minutes in a few days and without any coding at all. We offer a simple interface that allows you to get a fully customized design and use the world’s best NLP algorithms without being a data scientist. Once you have a world-ready chatbot, you can deploy it on several channels (web page, Facebook Messenger, via SMS, Slack, Teams, Google Home...).
Let us know if you have any other questions. We are here for you.
Does the NLP like Google or Alexa cost anything extra or is it a matter of connecting the programs and that’s it?
I see you integrate with Hubspot! I’m having trouble connecting to my free version of Hubspot. Why is that? Do you only connect to paid version.
I don’t use Twilio (yet) so will the voice bots, voice have ability to work any of my numbers that I have through another platform. I don’t have have the api or webhooks or gateways for those numbers. But I can use them to record convos like a call cente.
Do I have to use Twilio or I can port any of my numbers ?
-The NLP works with all tiers.
-Using the free version may be the reason why you have difficulties integrate it
-For the moment it's only via Twilio
So NLP are free open source AI softwares we can use with Ideta?
also is it possible to forward phone calls from the voice bots to other non Twilio phone numbers?
Also can the ai recognize a request and forward that to the correct department?
Can the voice command send a text and or confirm details of a service coming up -
Hi I also realize that my iPhone 12 mini doesn’t support a mobile version of my portal? Is a mobile optimized version coming soon?
Hi I also realize that my iPhone 12 mini doesn’t support a mobile version of my portal? Is a mobile optimized version coming soon?
A mobile version will come soon. It's included in our roadmap :)
Yes, NLP are free to use with Ideta
yes it's possible to forward a request with Twillio by adding a background action.
You will have to create a variable which will collect this data.
Thanks for your active questions!
Do not hesitate to leave us your review on this page.
Have a great day!