I have been using this app on and off for over a month (does not work consistently). I love the idea of having all my knowledge in one place and easily retrievable. The idea of IKI checks those boxes.

There were some hiccups from the get go, but nothing major. I guess all the new users and updates have made things difficult in the backend. The very simple but useful chrome extension stopped working, and also Youtube transcriptions broke down. The IKI team is active in the Discord, but they expect people to find the hacks (other apps can make YT video transcriptions work without manual authentication) they have posted in Discord. And when people ask questions why the service they have paid for doesn't work, the attitude is less friendly if it has been answered previously. Shame on the user for asking a question already answered, but many paying customers haven't used Discord before and have started using it only because of IKI. (Disclosure: I know my ways around Discord and have received only positive responses.)

Due to the many issues that have risen after the appsumo launch, the many features that were promised (research assistant, team seats etc) on October have been postponed indefinitely(?).

Refunding now, but hopefully someday IKI gets there.