Kudos to AppSumo for making reparation for Illusto
As a regular buyer of several apps on AppSumo, I initially considered Illusto a valuable purchase, given its unique combination of video editing capabilities and access to stock images and videos. However, the news of its closure came as quite a shock to me.
That said, I must commend AppSumo’s swift response and the ethical approach you’ve taken by offering refunds to Sumo-lings affected by this situation. It’s rare to see businesses prioritize customer trust and satisfaction so prominently, especially in challenging circumstances like these. AppSumo's proactive measure to safeguard their customers underscores the values that make AppSumo a trusted platform for entrepreneurs like me.
The shutdown sucks. It was an amazing tool with a lot of promise.
Used this one quite regularly and thought it had a real chance at becoming a big player. Sure, there were some bugs, but overall, the software was well-built; it performed well, and it delivered on its main purpose with minimal frustration.
Gotta give it 1-star for shutting down after the one-year mark though. That's just not right...
Off late we're seeing a pattern where multiple SaaS platforms are shutting down. While I was initially concerned what would happen to AppSumo users, a big thank you and word of appreciation for AppSumo and it's team for doing right by it's users. I have received refund on all SaaS platforms that went bust recently, except QAPop which wasn't covered under the terms. And AppSumo did right by me. Considering that it's a loss for them as well, more so because of the efforts they may've had to put in for the launch of these products, it's safe to say that AppSumo puts ethics and user experience on top of everything else and really cares for it's users... Big shout out to everyone working at AppSumo... THANK YOU FOR DOING RIGHT BY US...
Worked well while I used it only to be scammed later
I didn't have any problems with the site. Loved it in fact. I used it to create videos with text, audio and music. No problems. Then... I lost my $100 bucks as the site is scamming... I mean closing. So tired of these sites stealing our money and dancing away with no consequences.
Appsumo needs to do proper investigation before allowing these apps on their platform that closes after 1 year. How will i get back my hard earned money now? I was not even able to edit a video properly using this scammy platform. I sat waiting patiently for the platform to improve only to hear that it is closing. I need back my money!
Verified purchaser
Kudos to AppSumo for making reparation for Illusto
As a regular buyer of several apps on AppSumo, I initially considered Illusto a valuable purchase, given its unique combination of video editing capabilities and access to stock images and videos. However, the news of its closure came as quite a shock to me.
That said, I must commend AppSumo’s swift response and the ethical approach you’ve taken by offering refunds to Sumo-lings affected by this situation. It’s rare to see businesses prioritize customer trust and satisfaction so prominently, especially in challenging circumstances like these. AppSumo's proactive measure to safeguard their customers underscores the values that make AppSumo a trusted platform for entrepreneurs like me.
Share illusto
Verified purchaser
The shutdown sucks. It was an amazing tool with a lot of promise.
Used this one quite regularly and thought it had a real chance at becoming a big player. Sure, there were some bugs, but overall, the software was well-built; it performed well, and it delivered on its main purpose with minimal frustration.
Gotta give it 1-star for shutting down after the one-year mark though. That's just not right...
Share illusto
Verified purchaser
This rating isn't for the tool but for AppSumo
Off late we're seeing a pattern where multiple SaaS platforms are shutting down. While I was initially concerned what would happen to AppSumo users, a big thank you and word of appreciation for AppSumo and it's team for doing right by it's users. I have received refund on all SaaS platforms that went bust recently, except QAPop which wasn't covered under the terms. And AppSumo did right by me. Considering that it's a loss for them as well, more so because of the efforts they may've had to put in for the launch of these products, it's safe to say that AppSumo puts ethics and user experience on top of everything else and really cares for it's users... Big shout out to everyone working at AppSumo... THANK YOU FOR DOING RIGHT BY US...
Share illusto
Verified purchaser
Worked well while I used it only to be scammed later
I didn't have any problems with the site. Loved it in fact. I used it to create videos with text, audio and music. No problems. Then...
I lost my $100 bucks as the site is scamming... I mean closing.
So tired of these sites stealing our money and dancing away with no consequences.
Share illusto
Verified purchaser
This is terrible! They are closing!
Appsumo needs to do proper investigation before allowing these apps on their platform that closes after 1 year. How will i get back my hard earned money now? I was not even able to edit a video properly using this scammy platform. I sat waiting patiently for the platform to improve only to hear that it is closing. I need back my money!
Share illusto