Unusable tool and the support is gone
I just tried to create a basic video with 1 image, 2 lines of text, a logo, and a soundtrack.
I spent over an hour putting all that into the canvas and manipulating about 4 seconds (!) of the video, and the browser glitched.
After reloading the page, the canvas was all messed up and not usable anymore, even if it auto-saves after every single click.
It's a pain to drag and drop elements to canvas. At least, they should disable text highlight (a.k.a. select text) which stays in the way all the time.
Why is this Illusto still so glitchy?
I bought it about 5 months ago and I hoped it would become a good video editor, but it's still not usable at this point.
It is too slow, it's lagging, it's glitching, and the auto-save feature is obviously useless.
And the support didn't answer my recent ticket.
IS THIS TOOL STILL DEVELOPED OR ABANDONED?
If I could get a refund, I would do it without a blink of an eye.
Dear @appsumo, the 60-day refund period has obviously become obsolete. Please, reconsider prolonging it to 6 months, so shady founders can't fetch funds and f**k off.