ImagickPro Questions

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Q: Closing down

Sadly ImagickPro is closing 😕
I got an email over the weekend notifying its users.

julianvandenbergApr 27, 2025
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Founder Team
Leo_anthony

Leo_anthony

Edited Apr 27, 2025

A: Sadly, we had to close this chapter after years of service. The cost of operation and maintenance is high and there is no revenue to justify keeping it up any longer. We appreciate our dear customers, which includes you. And we can help you self-host this on your server while we move on to other things.

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Q: Can these be posted on social media and websites?

Can the clicking elements reroute?

Any updates over past 6-12 months? Future developments? Recurring revenue subscribers xxxx?

TheBlueAlphaPLUSFeb 20, 2024
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Hi Tone68. Any exported project can be posted on social media because we support almost all the populat media formats.
Also, we support the ability to embed design directly on web pages without having to export them. That way, any update on the design get synchronised across all embeds. You can also provide a URL where web page visitors get redirected to when they click your embed.

We are heavily invested in this product and are working tirelessly on updates and making sure our users are not left behind. So yes, we update periodically.

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Q: Hello, can I upload my own videos when I buy one code?

Or do I also have to buy three codes?

rainer48Feb 14, 2024
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: The 3 codes unlocks video support and other features.

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Q: Hi there, product looks promising.

Do you have a whitelabel feature? Or at least CNAME function for sharing work with clients. Thanks!

AppsumoKingPLUSAug 15, 2022
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Hi ItsTimmy. This is to let you know that we now have white label. To see demo and how we can set this up for you, send us email via support@imagickpro.com

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Q: Is the white label option in the pipeline at all?

111043719752289206801Oct 13, 2022
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Hello. This is to let you know that we now have white label. To see demo and how we can set this up for you, send us email via support@imagickpro.com

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Q: The revealer won't allow me to select a reveal type.

I submitted a ticket for this on Friday.

SumoProPLUSJan 8, 2024
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: We could not see where you talked about the revealer. Our bad. But the issue has been fixed now. Sorry for any inconvenience caused

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Q: Hi there.

I have purchased 3 codes. It appears there is an issue with audiograms not being able to be previewed/downloaded from the file section.

Also, what is the minimum audio duration for audiograms? It seems it will not allow me to select a 5 second clip. When I select it and reach the last prompt for generating an audiogram, I get a cryptic error that says, " {visualizer}:Arguement {audio} must be a valid {audio}, {array} specified "

SumoProPLUSJan 3, 2024
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Please send us an email via support@imagickpro.com with your account email

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Q: are there a ecover and multiple products solution on the road map?

6232b4408ccc4bcc99f1b00ee0ab9788PLUSDec 30, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Yes. We have a lot to drop in 2024.

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Q: I want to take several square images and create a revolving gif where the first image rotates on its vertical ...

as it reaches a full 350 degrees rotation, the first image should then smoothly blend into the next square image in the sequence and so on. Can this software help me create that easily?

katarzyna73Nov 25, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: We can use an example. We will be glad to implement this if it isn't already available.

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Q: Hey!

If I only buy one code, what does it get me in terms of:

Stacking Info
Each codes upgrades account
3 codes allows you use video background on the design
Access to over 5m stock videos to pick from
Gives you more storage capacity & share edit access to up to 100 people
Upgrades to 68 hours monthly animation render cap
Oembed support. Embed rich animated designs on your web pages. Specify display size and link.
Video chroma tool: Automatically replace video background.
Qrcode addon: Create and edit qrcode using the design editor.
Modify SVG colors.

bernardo2988Nov 21, 2023
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Q: You've got the same price on your website for this deal, will have to pass.

ai-romackPLUSSep 21, 2023
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Q: Do you have a visual waveform generator?

I just want to upload audio and have it generate a cool waveform to overlap a photo of myself etc

tjcardinal.proAug 25, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 14, 2024

A: Yes we do.

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Q: I am wondering… why don’t you offer a free trial?

For this type of software, I would like to try it out first whether or not your interface is easy to be performed so that I can know if there is a learning curve. But unfortunately, there is no free trial.

dealtagAug 22, 2023
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Q: For anyone wondering, the video library is provided by a site called Pexels which is already free for its entire 5 million+ videos.

SumoProPLUSAug 18, 2023
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Q: How does this compare to Canva from a features standpoint?

SumoProPLUSAug 18, 2023
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Q: Hi, This was asked before but not answered.

Can we use canva templates?

Thanks!

ASumolingPLUSAug 1, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: No. You cannot use canva templates

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Q: Do you have an API?

and Will it be available to appsumo?

4694b9ba062b499590b4d763fd86f032May 23, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 14, 2024

A: Yes , we have an Api for embedded editor and image processing. Check out our website https://imagickpro.com for more information on that.

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Q: Hello again, sorry , but I am hanging trouble seeing i If we can control the speed of an animation?

EvolutionPoolJul 20, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Animation speed is determined by how long it takes an animation to complete. When you animate a layer opacity from 0 to 1 under 0.5 seconds, it finishes faster compared to when the duration is 2sec.

We allow you to customize the start and duration of an animation amongst many other thing. You can set when you want an animation to start(delay) and the duration.

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Q: Do you have certificate templates?

Can premade templates for Canva from other apps be imported?

EvolutionPoolJul 17, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: No. We don't support importing design template from one platform to the other. No certificate template yet.

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Q: so what exactly is excluded from purchasing only one code?

EvolutionPoolJul 10, 2023
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Founder Team
Leo_anthony

Leo_anthony

May 14, 2024

A: Please check our website https://imagickpro.com#pricing for price comparison

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