Q: Hi there.
I have purchased 3 codes. It appears there is an issue with audiograms not being able to be previewed/downloaded from the file section.
Also, what is the minimum audio duration for audiograms? It seems it will not allow me to select a 5 second clip. When I select it and reach the last prompt for generating an audiogram, I get a cryptic error that says, " {visualizer}:Arguement {audio} must be a valid {audio}, {array} specified "
Leo_anthony
May 15, 2024A: Please send us an email via support@imagickpro.com with your account email
Hello. We got the ticket you submitted.
It seems there is an issue with the uploaded audio file. Please delete the file and reupload it. That should solve the problem you are facing with preview and Visualizer.
Hope you got the response we sent earlier about the resolution to your previous issue?
We re happy to help any time.