ImagickPro

Product details

Q: Hi there.

I have purchased 3 codes. It appears there is an issue with audiograms not being able to be previewed/downloaded from the file section.

Also, what is the minimum audio duration for audiograms? It seems it will not allow me to select a 5 second clip. When I select it and reach the last prompt for generating an audiogram, I get a cryptic error that says, " {visualizer}:Arguement {audio} must be a valid {audio}, {array} specified "

PeteProPLUSJan 3, 2024
Founder Team
Leo_anthony

Leo_anthony

May 15, 2024

A: Please send us an email via support@imagickpro.com with your account email

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Founder
Posted: Jan 4, 2024

Hello. We got the ticket you submitted.
It seems there is an issue with the uploaded audio file. Please delete the file and reupload it. That should solve the problem you are facing with preview and Visualizer.

Founder
Posted: Jan 5, 2024

Hope you got the response we sent earlier about the resolution to your previous issue?
We re happy to help any time.