Imgkits | AI Image & Video Processing Tools Online Questions

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Q: aspect ratio 16:9 , 9:16 image generations not working

Hi i am a new purchaser of this software everything is great i can even throw away my photoshop and canva now, but i have one problem when generating 9:16 or 16:9 aspect ratio why is it always ending up with a 1:1 how can i go about doing it i am using AI image generator to do this even -AR 9:16 or -AR 16:9 does not help there is a check box for those aspect ratio checking them does not seem to work as well ?

james.dunningtonMar 17, 2025
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Founder Team
yongming

yongming

Mar 17, 2025

A: Hey there! I'm really glad to hear you're loving the software and finding it helpful. I apologize for the hassle with the aspect ratio. I’m happy to let you know that I’ve fixed the issue! If you have any more questions or need help, just let me know. Happy creating!

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Q: Is https://www.imgkits.com/ai-image-generator/ also included on this plan? I can't log in this page

Is https://www.imgkits.com/ai-image-generator/ also included on this plan? I can't log in this page

PPKPLUSMar 2, 2025
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Founder Team
yongming

yongming

Mar 3, 2025

A: Hello, in Imgkits we have AI Image generator service, you can access our https://www.imgkits.com/create?type=all page to find this service and belong to the same plan, for this page https://www.imgkits.com/ai-image-generator/ the image generator belongs to our other products, so it is not part of the same plan, sorry for the inconvenience caused to you.

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Q: Are the new features included in SumoLing, or are they paid?

Are the new features included in SumoLing, or are they paid? Features like face swap, image generator, logo maker, etc.

bn14071970Feb 10, 2025
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Founder Team
yongming

yongming

Feb 25, 2025

A: Thank you for your interest in our premium features! To explore detailed plans and compare functionalities across tiers, we recommend visiting our [Pricing Page]. You'll find a complete breakdown of benefits, including feature availability and customization options. If you have specific questions or need assistance choosing a plan, feel free to contact us at [service@imgkits.com] – we're here to help!

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Q: Continuous updating and maintenance?

I want to know if this application is still undergoing feature updates and maintenance. Although the application seems to be working, I always feel that the features have not been updated or maintained...

bestpikaPLUSJan 26, 2025
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Founder Team
yongming

yongming

Feb 25, 2025

A: Thank you for reaching out. We’re actively maintaining and enhancing the application through continuous updates, including performance refinements, security improvements, and feature developments. While some updates focus on backend infrastructure and may not be immediately visible, they ensure system stability and lay the groundwork for future enhancements. We appreciate your observation and welcome any specific feedback via our [service@imgkits.com] to help prioritize upcoming improvements. Rest assured, our team remains committed to evolving the platform to better serve your needs.

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Q: We are looking for a tool with an API that can automatically remove the same text and graphic sign from photos.

Hello,

We are looking for a tool with an API that can automatically remove the same text and graphic sign from photos. The process should work automatically. We want to train the tool, and after that, it should independently remove the sign from all photos – all via the API.

Is this possible with your product?

Best regards,

101253685579198834355Jan 19, 2025
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