Q: First of all let me start by saying that I love your product and I'm a big fan.

I've already purchased your "Multiple" plan and am just about to get a full use out of it. My question is that when we're sending emails to our contacts through your app on behalf of our email account... are they physically being sent from our email account or are they sent through your platform? In another words, once the emails are sent do I see them on the "Sent" folder of my own email account?

meyaudApr 29, 2021
Founder Team
Said_Inbox

Said_Inbox

May 15, 2024

A: Hello Meyaud,

Thanks for your comment, so kind of you! :)

Your newsletters and campaigns are sent from our IPs on behalf of your sender account. You can not see them on your "Sent" folder because there's not a connection like an SMTP.

Best regards.

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Founder
Posted: Jun 12, 2023

Hey meyaud,

If you use let's say meyaud@meyaud.com to send campaigns form Inbox, you won't be sending emails from your own E-mail Provider. Once you update spf and dkim, you'll be sending campaigns from our Sending IPs on your behalf with your email address as the sender. Which means; you won't have hundreds of emails on your Sent folder on your Mailbox:)

Sincerely
Behlül

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