If you are using AI to generate the content for your automatic follow-up messages, this will count towards your AI credits.
Q: Can you please explain "Manage up to 500 contacts per month"?
Does it mean we can manage the same 500 contacts throughout our LTD, regardless of whether we delete any contacts or if those contacts are no longer relevant at some point, or even if our email sequence for those contacts is completed and we no longer want to send any more emails to those contacts? Or does it mean that we can manage up to 500 contacts at any given time, allowing us to delete or add as many contacts as we need during our LTD, as long as our total contacts count remains at 500? Secondly what do you mean per month in this regard? Thanks
The limit applies to the number of contacts used in a sequence. For example, if your limit is 500 contacts, you can add 500 contacts to a sequence in a single month. The next month, you can add another 500 contacts to the sequence. In summary, you can have 500 active contacts in a sequence at any given time.
A: Absolutely you can use InboxPlus with your NameCheap email integrated into Gmail! It will work seamlessly with any email account connected to Gmail.
A: Currently, InboxPlus supports Gmail integration, while LinkedIn and WhatsApp messages can be managed as task reminders within the email sequence feature.
A: Currently, we don’t offer an option for 'Unlimited Sequence Contacts' on our AppSumo plan. This feature is exclusive to the 'Pro' plan available through our website.
But I have some questions: 1) Is it possible to have auto-follow ups sequences by emails only on some specific triggers (not replied, for instance). In your website i see for instance step 1 mail, step 2 linkedin, aso... 2) on Tier 3, you say "manage up to 500 contacts per month", do you mean 2.1) i can write to 500 contacts with auto follow-up, that's right ? 2.2) as there are 5 email accounts, is it 500 per email account or 500 shared for the 5 email accounts? 3) can i swap the emails slots? So that i could remove an email account and set another one instead of the previous one?
1) Yes, you can set up an entire sequence of email auto follow-ups. 2) If you have a plan for 500 contacts, you are allowed a total of 500 contacts per month on the platform. These contacts can be part of one sequence or multiple sequences, but the total is 500 per organization. 3) It is not advisable to remove email IDs, as doing so will affect the statistics related to those emails.
Hi, Thank you for your reply. Ho are splitted the 500 credits for a team of 5 users ? Can a single user use 500 credits and other won't have any one credit left ? Or is it 100 per teamate ? I think you should 1) really separate quota per user, even in team 2) you should increase the amount per user in Tier 3 because the mean is the same as in Tier 1. You always get more when you take higher plan
The 500 credits are shared across the team, hence, any user can use them rather than having them split per person. We are also reviewing quota allocation and increasing credits in higher tiers. Your suggestions are valuable, and we're making these improvements a priority.
And lastly, to me it's a pretty deal breaker to not have the possibility to remove a user and add a new one. In a team there is a turnover, thus this deal is not lifetime for a team... It's pretty rare the deas where you can't swap the users in the team. I Could purchase fullstack and refer some friends to purchase fullstack to if this possibility comes... the ball is in your camp ;) Best
We understand the importance of this feature, hence, currently the admin can add or remove users. This feature will only be visible to the admin.
Q: Will this monitor my inbox and use rules to automate responses?
I'm looking to automate email actions that land in my inbox. Can I use this tool to do the following steps: 1. Monitor my inbox for all mail from a specific email address 2. Then parse through the message and look for an email address inside the body of that email 3. Then craft an email To the email address that was in the body of the message 4. Trigger a sequence to follow-up with that email user 5. Stop the sequence for a user if an event happens (e.g. user clicks a button inside an email OR another email is received in the inbox with a specific title and the email address)
A: InboxPlus can automate email actions in your Gmail Inbox, including sending responses and stopping sequences if a recipient replies. However, it cannot extract or modify content from the body of incoming emails.
A: Regarding security, the InboxPlus Chrome extension does not access the content of your emails. We prioritize the users privacy and ensure that no email content is retrieved or stored through the extension.
A: Yes, our app supports building HTML emails, enabling you to create customized messages using rich text formatting options. This allows you to design professional-looking emails easily.
A: Currently, our app only allows you to choose between Sales or HR departments. However, we are planning to add the ability to create custom departments in our next release.
A: InboxPlus does not send actual LinkedIn or WhatsApp messages directly. Instead, the LinkedIn/WhatsApp "notifiers" are reminders or notifications within the app, prompting you to send those messages manually via LinkedIn or WhatsApp. You can define and prepare the message in InboxPlus, but you'll need to send it yourself using the respective platform.
A: Unfortunately, it’s not possible to run campaigns using an alias email. When you log in with your main email address, such as john@example.com, the campaign emails must be sent from that same email address. Alias emails cannot be used for sending, as the system requires authentication through your primary account.
A: While our app was originally designed to work specifically with Gmail accounts, you can also use a custom domain email (e.g., yourname@yourcompany.com) as long as it's connected to Gmail. This means if your custom domain email is set up through Google Workspace (formerly G Suite), you'll be able to use it seamlessly with our app.
When the tier options say 250 or whatever contacts. Does that mean replies from prospects, total number or prospects (email addresses being contacted), what?
A: When the tier says "250 contacts per month," it refers to the total number of unique email addresses you can send emails to by attaching the sequence.
Q: Company Email
Is it going to be possible to use it with a company email anytime soon?
If so, I don't mind hopping on board already.
In that case please just let me know how long it might take before that is possible
avkash_kakdiya
Dec 13, 2024A: Absolutely, if your company email is hosted on Gmail, you can start using our platform right away.
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How do you reply to me after the deal being gone? Like, what is the point? Thanks... I guess.
Apologies for the delayed response.
Q: is the app supporting outlook email ?
avkash_kakdiya
Aug 7, 2024A: Not for now. It works with gmail only.
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Same Question, Please answer
is it in the roadmap? We are on the outlook platform
Q: What can we do with "20 (or 50 or 100) AI email writer credits per month"?
Does one AI email cost one credit?
Can you please explain. Thanks 😉
avkash_kakdiya
Jun 22, 2024A: Thank you for asking questions. 1 AI credit will be used for writing 1 email. In other words you can write 20 emails using 20 credits.
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Does the writing of automatic follow up messages count towards credits?
If you are using AI to generate the content for your automatic follow-up messages, this will count towards your AI credits.
Q: Can you please explain "Manage up to 500 contacts per month"?
Does it mean we can manage the same 500 contacts throughout our LTD, regardless of whether we delete any contacts or if those contacts are no longer relevant at some point, or even if our email sequence for those contacts is completed and we no longer want to send any more emails to those contacts? Or does it mean that we can manage up to 500 contacts at any given time, allowing us to delete or add as many contacts as we need during our LTD, as long as our total contacts count remains at 500?
Secondly what do you mean per month in this regard?
Thanks
avkash_kakdiya
Jun 22, 2024A: Hello EmZ,
The limit applies to the number of contacts used in a sequence. For example, if your limit is 500 contacts, you can add 500 contacts to a sequence in a single month. The next month, you can add another 500 contacts to the sequence. In summary, you can have 500 active contacts in a sequence at any given time.
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That means, next month addition of 500 contacts will get us 1000 cintacts overall, right?
Q: My NameCheap email account is intergrate with gmail. I was wondering if I can use InboxPlus.
avkash_kakdiya
Nov 11, 2024A: Absolutely you can use InboxPlus with your NameCheap email integrated into Gmail! It will work seamlessly with any email account connected to Gmail.
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It's not working on my end. I tried the 14-day access. It's not working.
Could you please send us an email at sales@itechnotion.com? We will check the deatils and inform you in the same email thread.
Q: What channels does this support?
What channels does this support? I see except Gmail/LinkedIn nothing is mentioned on this page. Can you please clarify?
avkash_kakdiya
Nov 11, 2024A: Currently, InboxPlus supports Gmail integration, while LinkedIn and WhatsApp messages can be managed as task reminders within the email sequence feature.
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Q: Unlimited Sequence Contacts?
Is there an option for an appsumo plan with 'Unlimited Sequence Contacts', similar to the 'Pro' plan on your website?
avkash_kakdiya
Nov 5, 2024A: Currently, we don’t offer an option for 'Unlimited Sequence Contacts' on our AppSumo plan. This feature is exclusive to the 'Pro' plan available through our website.
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Q: Do you have the ability to add custom variables?
avkash_kakdiya
Nov 5, 2024A: Currently, we don’t support adding custom variables. However, we do provide a set of predefined variables for use.
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Q: Hello, It ooks nice.
But I have some questions:
1) Is it possible to have auto-follow ups sequences by emails only on some specific triggers (not replied, for instance). In your website i see for instance step 1 mail, step 2 linkedin, aso...
2) on Tier 3, you say "manage up to 500 contacts per month", do you mean
2.1) i can write to 500 contacts with auto follow-up, that's right ?
2.2) as there are 5 email accounts, is it 500 per email account or 500 shared for the 5 email accounts?
3) can i swap the emails slots? So that i could remove an email account and set another one instead of the previous one?
Thanks a lot,
Best Regards
avkash_kakdiya
Jul 3, 2024A: Here are the answers to your questions:
1) Yes, you can set up an entire sequence of email auto follow-ups.
2) If you have a plan for 500 contacts, you are allowed a total of 500 contacts per month on the platform. These contacts can be part of one sequence or multiple sequences, but the total is 500 per organization.
3) It is not advisable to remove email IDs, as doing so will affect the statistics related to those emails.
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Verified purchaser
Hi,
Thank you for your reply.
Ho are splitted the 500 credits for a team of 5 users ? Can a single user use 500 credits and other won't have any one credit left ? Or is it 100 per teamate ?
I think you should
1) really separate quota per user, even in team
2) you should increase the amount per user in Tier 3 because the mean is the same as in Tier 1. You always get more when you take higher plan
The 500 credits are shared across the team, hence, any user can use them rather than having them split per person. We are also reviewing quota allocation and increasing credits in higher tiers. Your suggestions are valuable, and we're making these improvements a priority.
Verified purchaser
And lastly, to me it's a pretty deal breaker to not have the possibility to remove a user and add a new one. In a team there is a turnover, thus this deal is not lifetime for a team... It's pretty rare the deas where you can't swap the users in the team. I Could purchase fullstack and refer some friends to purchase fullstack to if this possibility comes... the ball is in your camp ;)
Best
We understand the importance of this feature, hence, currently the admin can add or remove users. This feature will only be visible to the admin.
Q: Will this monitor my inbox and use rules to automate responses?
I'm looking to automate email actions that land in my inbox. Can I use this tool to do the following steps:
1. Monitor my inbox for all mail from a specific email address
2. Then parse through the message and look for an email address inside the body of that email
3. Then craft an email To the email address that was in the body of the message
4. Trigger a sequence to follow-up with that email user
5. Stop the sequence for a user if an event happens (e.g. user clicks a button inside an email OR another email is received in the inbox with a specific title and the email address)
avkash_kakdiya
Oct 21, 2024A: InboxPlus can automate email actions in your Gmail Inbox, including sending responses and stopping sequences if a recipient replies. However, it cannot extract or modify content from the body of incoming emails.
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Q: Hi I use another app to send out the initial email and sms.
Is it possible for your app to take over once we receive a reply by both sms and email?
avkash_kakdiya
Oct 21, 2024A: Unfortunately, our app cannot take over after receiving replies from your initial email or SMS sent through another app.
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Q: Security of the emails
What about security regarding the chrome extension and emails?
Btw, product looks really good and concept is great.
avkash_kakdiya
Oct 21, 2024A: Regarding security, the InboxPlus Chrome extension does not access the content of your emails. We prioritize the users privacy and ensure that no email content is retrieved or stored through the extension.
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Q: Can you build HTML emails?
avkash_kakdiya
Oct 21, 2024A: Yes, our app supports building HTML emails, enabling you to create customized messages using rich text formatting options. This allows you to design professional-looking emails easily.
Share InboxPlus
Q: Where can I add Departments?
It seems I can only choose between Sales or HR. Is there a way to add a custom one?
avkash_kakdiya
Oct 21, 2024A: Currently, our app only allows you to choose between Sales or HR departments. However, we are planning to add the ability to create custom departments in our next release.
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Q: Are LinkedIn / Whatsapp notifiers or real functions?
Can I define a Whatsapp/LinkedIn Message and send it with InboxPlus or how is this function working?
avkash_kakdiya
Oct 21, 2024A: InboxPlus does not send actual LinkedIn or WhatsApp messages directly. Instead, the LinkedIn/WhatsApp "notifiers" are reminders or notifications within the app, prompting you to send those messages manually via LinkedIn or WhatsApp. You can define and prepare the message in InboxPlus, but you'll need to send it yourself using the respective platform.
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Q: Can I run the campaigns using alias email?
avkash_kakdiya
Oct 18, 2024A: Unfortunately, it’s not possible to run campaigns using an alias email. When you log in with your main email address, such as john@example.com, the campaign emails must be sent from that same email address. Alias emails cannot be used for sending, as the system requires authentication through your primary account.
Share InboxPlus
Q: custom email
i'm using custom domain email, is it fine to use?
avkash_kakdiya
Oct 18, 2024A: While our app was originally designed to work specifically with Gmail accounts, you can also use a custom domain email (e.g., yourname@yourcompany.com) as long as it's connected to Gmail. This means if your custom domain email is set up through Google Workspace (formerly G Suite), you'll be able to use it seamlessly with our app.
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Q: ____ contacts per month. Meaning?
When the tier options say 250 or whatever contacts. Does that mean replies from prospects, total number or prospects (email addresses being contacted), what?
Thanks!
avkash_kakdiya
Oct 18, 2024A: When the tier says "250 contacts per month," it refers to the total number of unique email addresses you can send emails to by attaching the sequence.
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Q: Hi The ui is clean.
Easy. Is there any webhook/integrations on roadmap?
avkash_kakdiya
Aug 7, 2024A: Yes it is in future release.
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Verified purchaser
Also,
How you can eliminate the "unsubscribe" from follow up email
"Unsubscribe
You will no longer receive emails from InboxPlus
Q: What does "Manage up to xxx contacts per month" really mean?
Is it the maximum # of email address allowed per LTD?
avkash_kakdiya
Aug 7, 2024A: Yes there is limit in number of contact in LTD but you can buy upto 3 coupon code.
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