Q: I created a sequence, and used it once.

However, when I went to check the status I found that every single email I sent enabled a sequence.

Is this the intended work flow? I think it makes more sense to choose to add a sequence when you need it instead of being auto enabled all the time.

kevin336Nov 18, 2022
Founder Team
Matt_InboxPro

Matt_InboxPro

May 15, 2024

A: Hi kevin336,

It's strange since to start a sequence you must assign it manually when you are going to send an email, a sequence is not added automatically to each email you send.

Could you send me an email to support@inboxpro.io with the user with whom you created the sequence to see what is happening?

You also have at your disposal tutorials where they explain the operation of the sequences:
https://support.inboxpro.io/category/10-follow-up-sequences

Best regards

Share
Helpful?
Log in to join the conversation