Q: Hi It's a great product but I can't reach anyone.
Need to understand why I only have 3000 credits instead of 4500. No answer? I hope the verification will be fast but often when you have to deal with a bot that asks you if you want the help of a human...Nothing, nobody..Not good. Possible to be reactive...?
A: "OK OK I was wrong.... They are totally professional. Juan was efficient. Great to have excellent support. Congratulations on your excellent product."
Hi Josef, Did you by chance get an answer if LastP is now reg'ed in the DB?
Q: Hello,
I'm starting a company but don't have the information finalized.
I'm asked whether I am using this for a company or personal use when redeeming. Can I just select personal use for now and add the business when its ready? Thanks:)
Sorry, another question. I ran a test with an email address I know is 100% on the Darkweb. It came back with ZERO results. How up-to-date is the information?
Hi, it is updated every day; however, InsecureWeb focuses on the most recent data breaches, and it might take some time until it finishes the deep scanning and shows something.
Q: Please help!
Verifying my ID.
I need to submit a copy of my ID. I need acceptable to me options to provide this information in an encryted / secured manner. I have sent a secured link via chat. The link was refused. Please respect my attempts to keep my sensitive identification information secured.
Thank you. for your reply. Registered for the support portal. I did not receive email instructions to be able to login. I did check my spam folder. How long does it usually take?
Q: DUP?
The last question did not take. How many credits gets removed from my account for monitoring a domain name i want to catch and send me an SMS when it does or (2) for monitoring hackers on my main domain name/site and (3) what do I do when your software finds something, if you can give me an example or two. thanks
A: The system has an email-sending feature for when information is found on the dark web. You may setup your own integrations for SMS. The system charges 0.4 credits /day for each domain you monitor.
Q: I just want to verify that if I buy this via the exclusive appsumo (50% more deal) and get 30 domains ...
(instead of 20) and/or 4500 points of credits renewed automatically each year (instead of only 3000 points) then my question is... Do I still get to keep these benefits/extras even after my appsumo membership accidentally/intentionally does NOT renew? Or do I lose everything? Or do I still get to keep this extra (50% extra) even if that did happen to me on my appsumo membership... ? Basically, does that membership affect my great deals with you... and please answer in a full/complete sentence so that I can understand your English. Thank you.
I see you are unhappy with the support received from InsecureWeb. If your issue isn’t resolved and you haven’t heard from them, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
Q: Hello, can I change my email address?
As there is no direct option to change it. Moreover, If I have a registered company and if two different appsumo users purchase this deal can they both use the same company details? As I am thinking about purchasing another code from different account, because 30 is a much much low number considering the username, email, IP, etc.
Another question, the 60 credits per month plus 5 elements of the free account will also be included when code will be activated.
I was exploring different darkweb scanners the thing is the result was different in many of them. This was showing few things that other were not showing and others were showing few things that insecure web was not showing. Could you please shed some light on that?
With the Live scan, I have had some issue at first. I mean the other tools were showing the results that one of my email is on the darkweb data while insecure web was not showing it. A recent one. I would really love to see the previous databases as well. And if possible please try to include the source.
Really looking forward for the penetration testing module, It would be great to know the credits used for that system as well, it should be the flat rate of $0.4. And I would like to try the beta version as well if available.
A: Hi, this AppSumo is an introductory deal intended to get started with the platform and taste it. Therefore, this AppSumo deal applies only once per company.
No, they only apply to accounts without an active paid subscription or AppSumo code.
The variety of data on the dark web can be huge. Sometimes it is impossible to get all data.
The vulnerability assessment module is coming soon and will be available using credits. However, we do not know the cost per scan yet.
Once you purchase your appsumo code and enter it into theinsecureweb.com platform you will get 4500 credits that are renewed annually. With this you can monitor up to 30 elements (emails, domains, phones) free of charge. NO additional payment is requiered.
Q: How are the credits used and at what amount per scan?
A: Hi!, this AppSumo deal is an introductory promotion for businesses looking to get started with Dark Web monitoring. One code will be enough to monitor 30 domains and all emails inside it.
To monitor more than 30 domains you will need a pay-as-you-go or MSP subscription
I have tried to register and use my codes from AppSumo, but your registration page refuses to show on three different browsers. Nor can I use the confirmation code.
I use Firefox, Safari, and Edge for Mac. Correction. Edge allowed me to register, but not confirm. I simply see a blank page loaded.
In testing the platform, I put in our company data. When asked for the usernames, I put in the username of our admin, which is ... "admin"
(yes, I know, we need to change that... it is ridiculous, nevertheless...)
So somehow the crawler without any connection to our domain searched for any username "admin", Believe it or not, I now have around 4000 malicious reports of entirely unrelated admin... email-adresses, that I cannot get out of the system anymore.
If the crawler does not put the username in relation to the domain, then this is one of many "epic fail" reports, you will get in the future.
Please correct the need of username-domain correlation in the crawler - for your own sake,
and just reset my instance of the tool, then I´ll give it another try.
kind regards, and all the best. It is a platform where early stage businesses sell their services at a discounted price, so things like this can happen.
For now, please click on the "edit" button of your organization and remove the "admin" user name. This will remove all the malicious reports automatically from your organziation.
Great! One more thing I would like to ask, it seems pretty obvious but still I want to clarify about the 30 elements. Lets say I have 30 domain setup at a single time so I will not be able to add anymore. But if I remove 5 of them, I can add 5 new. Is this correct? This is how elements work? Or one domain setup means I have lost one element for a year?
Moreover, about the cname setup, should I reach you on chat after the purchase?
You may add and remove elements at any time and you will recover the spot to add a new one. cname is automatically setup :) no need to reach out via email.
Q: hey there,
Since the support never answer the questions on the website or by emails, I would like to post my question here.
I'm buying this product on AppSumo because it is saying lifetime deal, However, in the account setting it is showing 1.1k days left, which means 3 years. Can you clarify how long this "LIFETIME DEAL" will last us? Is it a lifetime or 3 years?
Each credit will give you 4500 credits. Credits are used automatically as you use the platform to monitor elements. These credits will be reset to 4500 every year. This credit reset lasts for a lifetime.
It means that at the current rate you are spending the credits, you will not run out of credits for the next 1.1K days. However, your credits will be reset automatically every year anyway since it is an annual lifetime deal.
Q: Hi It's a great product but I can't reach anyone.
Need to understand why I only have 3000 credits instead of 4500.
No answer?
I hope the verification will be fast but often when you have to deal with a bot that asks you if you want the help of a human...Nothing, nobody..Not good.
Possible to be reactive...?
Rick-v
Nov 26, 2024A: "OK OK I was wrong.... They are totally professional.
Juan was efficient.
Great to have excellent support.
Congratulations on your excellent product."
Thank you for posting the update :)
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OK OK I was wrong.... They are totally professional.
Juan was efficient.
Great to have excellent support.
Congratulations on your excellent product.
Q: Hi, what “preventive actions” should we perform after discovery of being compromised, and how?
Does your product help with solving the issues, or not? Give some examples what we could face and do with the info uncovered…
Rick-v
May 15, 2024A: The system provides you with steps and resources to reduce the risk of a future attack.
These resources include: steps to take after the data is found on the dark web, legal templates for data takedown and cease and desist, and others.
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Q: Hi, I am a lastpasd customer, and they recently got hacked.
I am now unclear, if my data (they had access to web-url data from the password manage db).
I did not get any alarm from Insecureweb. Is that hack not registered in the databases, that insecureweb scrapes?
kind regards
Josef
Rick-v
May 15, 2024A: We are actively looking for the LastPass data breach. It should be in InsecureWeb as soon as it shows on the surface of the DarkWeb.
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Verified purchaser
Hi Josef,
Did you by chance get an answer if LastP is now reg'ed in the DB?
Q: Hello, I'm starting a company but don't have the information finalized.
I'm asked whether I am using this for a company or personal use when redeeming. Can I just select personal use for now and add the business when its ready?
Thanks:)
Rick-v
May 15, 2024A: Definitely :)
Please make sure you change your account type once you get your business information. The UI will change accordingly.
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Q: Can I white-label this?
I own a small cyber business and want to present it to my clients as my brand. What is a fair $ to charge client for the service?
Rick-v
May 14, 2024A: Hi, yes, you can whitelabel the solution.
Here is the link to the cost calculator for MSRP pricing: https://calculator.insecureweb.com/
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Verified purchaser
Sorry, another question. I ran a test with an email address I know is 100% on the Darkweb. It came back with ZERO results. How up-to-date is the information?
Hi, it is updated every day; however, InsecureWeb focuses on the most recent data breaches, and it might take some time until it finishes the deep scanning and shows something.
Q: Please help!
Verifying my ID.
I need to submit a copy of my ID.
I need acceptable to me options to provide this information in an encryted / secured manner. I have sent a secured link via chat. The link was refused.
Please respect my attempts to keep my sensitive identification information secured.
Thank you.
Ghana
Rick-v
May 14, 2024A: Hi, thank you for sharing this concern.
Could you please open a support request and include the secure link in it?
Here is the link: https://support.insecureweb.com/support/tickets/new
Best regards,
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Verified purchaser
Thank you. for your reply. Registered for the support portal.
I did not receive email instructions to be able to login.
I did check my spam folder.
How long does it usually take?
Q: DUP?
The last question did not take. How many credits gets removed from my account for monitoring a domain name i want to catch and send me an SMS when it does or (2) for monitoring hackers on my main domain name/site and (3) what do I do when your software finds something, if you can give me an example or two. thanks
Rick-v
May 15, 2024A: The system has an email-sending feature for when information is found on the dark web. You may setup your own integrations for SMS. The system charges 0.4 credits /day for each domain you monitor.
Share InsecureWeb - Plus exclusive
Q: I just want to verify that if I buy this via the exclusive appsumo (50% more deal) and get 30 domains ...
(instead of 20) and/or 4500 points of credits renewed automatically each year (instead of only 3000 points) then my question is... Do I still get to keep these benefits/extras even after my appsumo membership accidentally/intentionally does NOT renew? Or do I lose everything? Or do I still get to keep this extra (50% extra) even if that did happen to me on my appsumo membership... ? Basically, does that membership affect my great deals with you... and please answer in a full/complete sentence so that I can understand your English. Thank you.
Rick-v
May 15, 2024A: The deal is not linked or dependent on the AppSumo Plus membership. You may cancel it and you will still keep all the benefits of this deal.
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Q: Have been struggling with the verification process and whitelabel and trying to get a response from the last 10 days or more.
Can someone from the team please reply?
Rick-v
May 15, 2024A: Hello Shay,
Can you please reach out via support ticket? I was not able to find your request. Our ticket queue is empty right now.
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Hey there Shay, this is Leo, from AppSumo!
I see you are unhappy with the support received from InsecureWeb. If your issue isn’t resolved and you haven’t heard from them, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
Q: Hello, can I change my email address?
As there is no direct option to change it. Moreover, If I have a registered company and if two different appsumo users purchase this deal can they both use the same company details? As I am thinking about purchasing another code from different account, because 30 is a much much low number considering the username, email, IP, etc.
Another question, the 60 credits per month plus 5 elements of the free account will also be included when code will be activated.
I was exploring different darkweb scanners the thing is the result was different in many of them. This was showing few things that other were not showing and others were showing few things that insecure web was not showing. Could you please shed some light on that?
With the Live scan, I have had some issue at first. I mean the other tools were showing the results that one of my email is on the darkweb data while insecure web was not showing it. A recent one. I would really love to see the previous databases as well. And if possible please try to include the source.
Really looking forward for the penetration testing module, It would be great to know the credits used for that system as well, it should be the flat rate of $0.4. And I would like to try the beta version as well if available.
Rick-v
May 15, 2024A: Hi, this AppSumo is an introductory deal intended to get started with the platform and taste it. Therefore, this AppSumo deal applies only once per company.
No, they only apply to accounts without an active paid subscription or AppSumo code.
The variety of data on the dark web can be huge. Sometimes it is impossible to get all data.
The vulnerability assessment module is coming soon and will be available using credits. However, we do not know the cost per scan yet.
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Q: hi, when are you ready to develop Penetration testing for wordpress websites?
Rick-v
May 14, 2024A: It is currently in development. Expect to see it within 2-3 months. It will be available to everyone who purchased the AppSumo deal as well.
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Using the credits system.
Q: Hello Rick Just to be on the safe side: Is your tool also usable for me, with location Switzerland?
Does your tool search worldwide?
Or how can I imagine that?
Best wishes
Manuela
Rick-v
May 14, 2024A: Hi!
Yes, it works worldwide :)
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Hello Rick
Am I to understand that I am now to pay an additional USD 120.00 per month to have my domain, e-mails, telephone number, etc. checked?
I am confused.
Best wishes
Manuela
Hello Manuela,
Once you purchase your appsumo code and enter it into theinsecureweb.com platform you will get 4500 credits that are renewed annually. With this you can monitor up to 30 elements (emails, domains, phones) free of charge. NO additional payment is requiered.
Q: How are the credits used and at what amount per scan?
What does 4500 credits get me in usage?
Rick-v
May 15, 2024A: One code will give you 4500 credits, this is enough to monitor 30 elements of any type.
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Q: With a white label agency service implementation can the data breach alerts be sent directly to the client ...
who owns the domain or must alerts across multiple domains be sent to me as the deal purchaser on appsumo?
Rick-v
May 15, 2024A: It can work in any of the ways you mentioned. It depends on how you configure it.
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Q: To help me think through this from an agency perspective, how many codes would I need to service 100 small ...
businesses with say one website each and 10 emails per business? That is 100 websites & 1000 emails and their passwords.
Rick-v
May 15, 2024A: Hi!, this AppSumo deal is an introductory promotion for businesses looking to get started with Dark Web monitoring. One code will be enough to monitor 30 domains and all emails inside it.
To monitor more than 30 domains you will need a pay-as-you-go or MSP subscription
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Q: Team InsecureWeb, Greetings.
I have tried to register and use my codes from AppSumo, but your registration page refuses to show on three different browsers. Nor can I use the confirmation code.
I use Firefox, Safari, and Edge for Mac. Correction. Edge allowed me to register, but not confirm. I simply see a blank page loaded.
I have also sent a message via Jivo Chat.
Cheers.
Rick-v
May 15, 2024A: Hello, I am sorry for the issue you are experiencing,
Would you have some time for a screen share session to troubleshoot? Please feel free to reach out via ticket or chat for this at any time.
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Q: I fear, I have an OMG situation.
In testing the platform, I put in our company data. When asked for the usernames, I put in the username of our admin, which is ... "admin"
(yes, I know, we need to change that... it is ridiculous, nevertheless...)
So somehow the crawler without any connection to our domain searched for any username "admin", Believe it or not, I now have around 4000 malicious reports of entirely unrelated admin... email-adresses, that I cannot get out of the system anymore.
If the crawler does not put the username in relation to the domain, then this is one of many "epic fail" reports, you will get in the future.
Please correct the need of username-domain correlation in the crawler - for your own sake,
and just reset my instance of the tool, then I´ll give it another try.
kind regards, and all the best. It is a platform where early stage businesses sell their services at a discounted price, so things like this can happen.
Rick-v
May 14, 2024A: Hi, this is a great recommendation.
For now, please click on the "edit" button of your organization and remove the "admin" user name. This will remove all the malicious reports automatically from your organziation.
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Thank you,
that was actually the first thing I did, but nothing happened
Now I gave it another try, and went through the whole organization, and confirmed with "finish" and it worked. Thank you!
Q: No Question, but feedback: On the black background, many login form elements, as well as some grayed (opaque ...
white) letters are barely readable.
🙏👍
Rick-v
May 14, 2024A: Thank you for the feedback :)
Can you please share a screenshot of how it looks in your browser? I does look for us with good contrast and readable elements.
https://atlasinside.freshdesk.com/support/tickets/new
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It was actually on mobile / android. I´ll make a screenshot and send it
done
Thank you very much!
Q: Hello there, I have a question regarding the cname.
How much time will it take to set it up on a personal domain and will there be any extra charges for setting it up on my domain?
Rick-v
May 14, 2024A: It usually takes about 15 minutes and there is no extra charge.
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Verified purchaser
Great! One more thing I would like to ask, it seems pretty obvious but still I want to clarify about the 30 elements. Lets say I have 30 domain setup at a single time so I will not be able to add anymore. But if I remove 5 of them, I can add 5 new. Is this correct? This is how elements work? Or one domain setup means I have lost one element for a year?
Moreover, about the cname setup, should I reach you on chat after the purchase?
You may add and remove elements at any time and you will recover the spot to add a new one.
cname is automatically setup :) no need to reach out via email.
Q: hey there, Since the support never answer the questions on the website or by emails, I would like to post my question here.
I'm buying this product on AppSumo because it is saying lifetime deal, However, in the account setting it is showing 1.1k days left, which means 3 years.
Can you clarify how long this "LIFETIME DEAL" will last us?
Is it a lifetime or 3 years?
Rick-v
May 14, 2024A: Hi,
Each credit will give you 4500 credits. Credits are used automatically as you use the platform to monitor elements. These credits will be reset to 4500 every year. This credit reset lasts for a lifetime.
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Verified purchaser
Can you please clarify what are these details in my account settings?
5,296.4 Credits
144 For Scan 30 days
1.1K Days remaining with credits
At the end, there's "1.1K days remaining" what does that mean?
It means that at the current rate you are spending the credits, you will not run out of credits for the next 1.1K days. However, your credits will be reset automatically every year anyway since it is an annual lifetime deal.