Customer Services takes too long to get a reply. Seriously. Days later. What if I happed to be a company in dire straits? Also, I get the impression that they don't care if you are trying to build and agency...that will help keep them in business. That they are put off by your questions. No issues with the software so far. Sad, to fail because of Customer Service. But that's why Amazon excelled and Walmart has fallen back. Sometimes, you just want to be pointed in the correct direction the FIRST time. So, I am givng them 3 stars.
Founder Team
Rick-v
Jun 5, 2025
Hello Sirrah,
We met with you and spent an hour explaining how to use the platform. We also recommended basic cybersecurity trainning resources since you plan to start your own agency.
We also explained that dns settings are not something we control and this has to be done with your DNS provider. Unfortunately there is nothing we can do about it. You kept opening tickets requesting things that...
Insecure Web is simple to use and easy to setup, providing the convenience of monitoring the deep web along with several analysis features. Very satisfied with the purchase.
It's a fully functional service that provides real value. We were able to take care of the web presence for our entire group of companies and issue warnings to our affiliated companies. We plan to continue using it.
i setup a few domains and a family emails. yikes my family needs to step up their game! thank you for the service and offering to Sumolings. i let them know to rotate creds.
on all their machines ive got adguard, avira real time AV, xcitium openedr, nextDNS, comodo free firewall and bit defender / malwarebytes for passive AV on all windows and androids plus macpaw for their macbooks
all pointless without Insecure Web monitoring and threat intel! awesome man! thanks again
Verified purchaser
Not user friendly for a Novice
Customer Services takes too long to get a reply. Seriously. Days later. What if I happed to be a company in dire straits? Also, I get the impression that they don't care if you are trying to build and agency...that will help keep them in business. That they are put off by your questions. No issues with the software so far. Sad, to fail because of Customer Service. But that's why Amazon excelled and Walmart has fallen back. Sometimes, you just want to be pointed in the correct direction the FIRST time. So, I am givng them 3 stars.
Rick-v
Jun 5, 2025Hello Sirrah,
We met with you and spent an hour explaining how to use the platform. We also recommended basic cybersecurity trainning resources since you plan to start your own agency.
We also explained that dns settings are not something we control and this has to be done with your DNS provider. Unfortunately there is nothing we can do about it. You kept opening tickets requesting things that...
Share InsecureWeb - Plus exclusive
Verified purchaser
Great tool
Insecure Web is simple to use and easy to setup, providing the convenience of monitoring the deep web along with several analysis features. Very satisfied with the purchase.
Rick-v
May 8, 2025Thank you for your kind words!
Share InsecureWeb - Plus exclusive
Verified purchaser
Nice and good value
It's a fully functional service that provides real value. We were able to take care of the web presence for our entire group of companies and issue warnings to our affiliated companies. We plan to continue using it.
Rick-v
Oct 13, 2024Thank you for your kind words!
Share InsecureWeb - Plus exclusive
Verified purchaser
got betters with dark webbers
i setup a few domains and a family emails. yikes my family needs to step up their game! thank you for the service and offering to Sumolings. i let them know to rotate creds.
on all their machines ive got adguard, avira real time AV, xcitium openedr, nextDNS, comodo free firewall and bit defender / malwarebytes for passive AV on all windows and androids plus macpaw for their macbooks
all pointless without Insecure Web monitoring and threat intel! awesome man! thanks again
Rick-v
Sep 24, 2024Thank you for your feedback!
Share InsecureWeb - Plus exclusive
Verified purchaser
Great product and support
We look forward to exploring all the features.
Thank you, Rick, for your assistance.
Rick-v
Sep 17, 2024Thank you for your kind words!
Share InsecureWeb - Plus exclusive