How can i add more chatbots?\u000aI reached the limit of 3, but i can have 20 with TIER 3\u000a\u000aDidier

I see 20 chatbots, i can anly add 3 chatbots. | InsertChat

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BusimatchPLUS

Mar 29, 2026

Q: I see 20 chatbots, i can anly add 3 chatbots...

How can i add more chatbots?
I reached the limit of 3, but i can have 20 with TIER 3

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Hi Zak, I’m writing this publicly and cc’ing AppSumo as we’re facing critical issues after the latest update. We bought Tier 3 with specific features that have now changed. Clients can no longer edit bots, access conversations, or see leads. This was previously available and is essential. The new roles/permissions make the tool unusable for clients and represent a downgrade. Also, I’m blocked from creating new agents despite having only 8/20 chatbots. Additionally, there’s no visible option to delete bots. Please clarify: If these changes are intentional If previous access will be restored Why limits are incorrect How to delete chatbots This is impacting our operations. Best, Miguel
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Hello, in 2024 I purchased TIER 3 and all those benefits are gone, or at least it's no longer very clear what benefits my plan has within the platform. Besides, they are asking for a payment method for the purpose of preventing abuse and complying with regulations, and even though they say nothing will ever be charged, I don't find that trustworthy at all since there's nothing legal explaining it, much less the option to cancel a card if you've already provided one. I think the company needs to explain all this or at least provide a way to contact them, because their support doesn't work either.

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