No Chinese support yet? | InsertChat | AppSumo

InsertChat

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InnovativeMaxPLUS

Verified purchaser

Aug 16, 2025

Q: No Chinese support yet?

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InsertChat has been hacked, when will this be fixed? I've contacted the support and the founder email provided by Appsumo, and haven't heard anything back. I've never seen this happened to a SAAS product before. Can appsumo contact them to see what's happening? Can someone assure us, his company is still going and hasn't collapsed already? Proof its been hacked https://videos.danzydma.com/recordings/hffcNEliXS553zqQU1dL
I can't get inside the site is written in chinese, whats happened here?
I noticed that you have started charging for Auto Refresh Training. That's the ONLY reason I bought your app. Now you ask for more money for it? I believe you need to learn how to honor the Appsumo deal. Now, I have to click hundreds of times to retrain everything because you suddenly turned that function off. I have lost track of which document was updated. This really shakes my confidence in using this app anymore because I don’t know what will happen even after one year or later.
Hi, I have a plan for 40k credit per month and it's been down to 1 since more than a month and I have no feedback from you whatsoever. Support Ticket, discord.... It's a bit absurd, you let people pay for a license but I cannot acces my training model anymore and feed then more training. What can be done so my credit is back to 40K. Thank you Jacques

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