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Edited Mar 28, 2026
Q: Not working anymore.....
How's AppSUmo communicate with Insetchat?
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- How can i add more chatbots? I reached the limit of 3, but i can have 20 with TIER 3 Didier
- Hi Zak, I’m writing this publicly and cc’ing AppSumo as we’re facing critical issues after the latest update. We bought Tier 3 with specific features that have now changed. Clients can no longer edit bots, access conversations, or see leads. This was previously available and is essential. The new roles/permissions make the tool unusable for clients and represent a downgrade. Also, I’m blocked from creating new agents despite having only 8/20 chatbots. Additionally, there’s no visible option to delete bots. Please clarify: If these changes are intentional If previous access will be restored Why limits are incorrect How to delete chatbots This is impacting our operations. Best, Miguel
- ello, Since the latest update/announcement on the platform, I’m unable to access my account. Every time I try to log in, I am automatically redirected to the subscription page, and I cannot reach the dashboard. Because of this issue, all of my bots are currently broken and inaccessible, which is causing a major problem on my side. I have already tried the following without success: Different browsers Incognito/private mode Clearing cache and cookies The issue persists and I still cannot access the dashboard. Could you please check this urgently and let me know how to resolve it? Also, is there a direct way to contact technical support or the development team? I couldn’t find a support channel. Thank you in advance for your help. Best regards
- Hello, in 2024 I purchased TIER 3 and all those benefits are gone, or at least it's no longer very clear what benefits my plan has within the platform. Besides, they are asking for a payment method for the purpose of preventing abuse and complying with regulations, and even though they say nothing will ever be charged, I don't find that trustworthy at all since there's nothing legal explaining it, much less the option to cancel a card if you've already provided one. I think the company needs to explain all this or at least provide a way to contact them, because their support doesn't work either.