Q: URGENT – Unable to access my account (login redirect issue)
ello,
Since the latest update/announcement on the platform, I’m unable to access my account. Every time I try to log in, I am automatically redirected to the subscription page, and I cannot reach the dashboard.
Because of this issue, all of my bots are currently broken and inaccessible, which is causing a major problem on my side.
I have already tried the following without success:
Different browsers
Incognito/private mode
Clearing cache and cookies
The issue persists and I still cannot access the dashboard.
Could you please check this urgently and let me know how to resolve it?
Also, is there a direct way to contact technical support or the development team? I couldn’t find a support channel.
Thank you in advance for your help.
Best regards