Hello, in 2024 I purchased TIER 3 and all those benefits are gone, or at least it's no longer very clear what benefits my plan has within the platform. Besides, they are asking for a payment method for the purpose of preventing abuse and complying with regulations, and even though they say nothing will ever be charged, I don't find that trustworthy at all since there's nothing legal explaining it, much less the option to cancel a card if you've already provided one. I think the company needs to explain all this or at least provide a way to contact them, because their support doesn't work either.