I appreciate your prompt response.
Regarding point 1, it's essential to clarify our requirements for client portal access and management. Some of our clients have specific concerns about data privacy and prefer to have their own access portal for managing their bots. Therefore, it would be ideal to have a branded portal to our agency through which they can only exclusively access and manage their bots (ie they have access to only their bots with dashboard). However, as the agency overseeing these operations, I should retain the ability to activate or deactivate client portals as necessary. Additionally, I should have the capability to create and manage portals for clients who consent to sharing data/files to train the bots with us. It's crucial for us to maintain this level of control and security to uphold client trust and confidentiality.
To proceed smoothly, I kindly request a written commitment on the Appsumo platform regarding which pricing tier will include these features. This confirmation will allow us to make an informed decision and proceed with the purchase, enabling us to begin discussions with our clients promptly.
As for points 2 and 3, I understand the development time required for implementing chatbot limits and custom voice features. Could you provide an estimated timeline for these developments? Having a rough idea of the timeframe will help us plan accordingly and manage client expectations.
Thank you once again for your assistance and cooperation. I look forward to your response.
Best regards,