jonathanjonjonathanjonPLUS
Aug 26, 2024
Q: WABA (Whatsapp Business) integration
For WABA, i know if i send marketing messages, I need to pay per message and that's based on country. However, can I just use the chatbot to respond to incoming messages started by customers?
Founder Team
Neeraj_Insighto.ai
Aug 27, 2024A: Hi there,
Thanks for your query. Yes, you don't need to initiate any outbound message. When a customer writes, your Insighto.ai bot will respond on its own.
Thanks,
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