Instabug

Instabug is a mobile app bug reporting tool that helps developers receive bug reports from users, identify crashes, and monitor high-impact metrics to improve performance.

Unstable apps hurt customer trust. With Instabug, you can easily prevent issues from stacking up.

Receive feedback and bug reports from beta testers or users in a live app. To send a report, all users have to do is shake their devices. Or click a button. Or swipe with two fingers. It’s completely your call.

Users can also attach voice notes, annotated screenshots, or screen recordings to provide more context—without leaving the app.

It’s incredibly easy to follow up with users. Send users an in-app message to clarify or inform them that the issue has been fixed. If the issue requires assistance from another team or department, forward it via a third-party integration.

For example, the Instabug and Jira integration lets you forward incoming reports to the latter’s workplace. That way, everyone maintains their existing workflow with zero interruption.

Instabug automatically captures everything you need to know about your app issues, like the specific steps a user made before encountering a bug. You can also view all the network request logs, responses, status code, and running environment.

This comprehensive overview is a great way to identify the most pressing issues in your mobile app. For example, you’ll know which crash report to fix first and the specific line of code that caused the crash.

Instabug also comes in handy when improving the user experience. The app apdex score shows your app’s overall quality, telling you the number of users who find your mobile app satisfying or (knock on wood) frustrating.

This bug reporting tool offers loads of valuable metrics that help you get ahead of issues and implement solutions fast.

Dig deep into metrics like app launch time, UI hangs, and screen loading time. Instabug even helps you define your own threshold for various aspects of your app performance, ensuring that you set your own standards for success.

Key features

• In-app bug reports with detailed logs
• Crash reporting with real-time alerts
• App performance monitoring
• Built-in chat to communicate with users
• Integrations to automate workflows