3.0
Taco ratings
Instacap has been praised by customers for its versatile screenshot capabilities, intuitive annotation features, and seamless sharing options. Some users have mentioned minor bugs and UI/UX issues, but the overall sentiment is positive. With a 60-day money-back guarantee, it's worth giving Instacap a try to experience its collaborative potential firsthand.
AI-powered summary of customer reviews
Verified purchaser
not usable - needs lots of work from dev to get any good
- really buggy
- interface not clear (which you wouldn't expect from a UI/UX feedback app..)
- chrome extension is also buggy
- full page screenshots from the chrome extension don't always match the page
- hard to annotate
- sharing public projects doesn't show screenshots in the project
- I wouldn't share this with clients for feedback
- this app is not ready for prime time
Only managed to check it now, and it's too late for a refund, but would have surely got this refunded..
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Verified purchaser
Totally useless
Hard to use, chrome extension barely works, very few tutorials found online.
Barely any difference between the free plan and the paid plan (this deal), but even if you asked me to use the free version, I still wouldn’t use it. This software is far from ready
Difficult to annotate your notes, impossible to organize everything neatly. Totally defeats the purpose
I wasn’t gonna refund something that’s so low cost, but considering how frustrating this is, sorry it’s not worth the purchase price at all and don’t envision myself ever logging in again
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Verified purchaser
InstaAwesome
I like the UI. I think it's easy to use. Not a super techy person and this was a breeze to pick up. Does everything they promised and the price point is more than reasonable. I think this one is a no brainer if you are looking for something like this.
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Verified purchaser
Greate Feature Set, but UI needs improvement
I have been looking for a tool exactly like this that offers everything you might want in a screen capture tool. This app has good potential. It obviously still needs some polishing. The big negative for me right now is the interface. I appreciate the fun design, but the UI / UX needs to be easy to understand rather than being fun.
Pros:
- It has all or most of the features you could want for a screen capture / feedback tool
- Great deal!
Cons:
- Still needs polishing (Especially the UI)
- A little tough to get used to the UI. This worries me when I use this with non-technically inclined people. I would imagine that the tool should be super easy to work with.
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Verified purchaser
Works, but is no fun to work with! (at the current state)
First of all: the product works quite well, but it's the small shortcomings that spoilt the fun for me - and the lack of support!
I took over an hour and found 13 issues, many in the area of suboptimal UI / UX decisions, but also bugs.
Saving and loading screenshots also takes 2-4 seconds, depending on their size and also loading some overview screens. During these loading times, displaying the logo (even several times) in a gigantic, pulsating and frantically rotating manner, so that they catch the eye even more, is already rather counterproductive from a psychological point of view!
I collected all the issues with the app itself and sent a message to the developers in the chat window provided 10 days ago. Since then it just says:
"The team will be back 🕒 Monday."
I understand that a product here on AppSumo is not completely error-free due to the low price and can be optimised here and there. But not responding to messages during an ongoing AppSumo campaign is really a no-go for me!
I'm now waiting until the last day of the refund option to see if things improve or at least get a response from support.
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