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Member since: Feb 2021Deals bought: 96
3 stars
3 stars
Posted: Jul 17, 2024

Great potential but still with few bugs and annoyances

It has potential to be a great capture + comment/annotate/collaborate tool, but to me there are still some bugs and annoyances that I want other people to be aware of.

Bugs
1. If I go to "edit capture" to add a fancy background to it to share in social media (a feature that I love that is integrated in the app), then this image becomes the capture itself. I would love to have those two things separate: the capture itself where I can annotate and leave comments, and the capture with the fancy background to share in social media or blog post. Of course, it would be nice to have a button to make this edited image as the main capture, but it should be optional.
2. The annotate feature bugs a lot. A few times I have added a rectangle to my capture, and then when I come back to the capture the rectangle is not there. And then when I try to annotate the capture again, the app shows "no data" (I am working with Arc browser for Windows, I don't know if this is a browser specific issue).

Annoyances
1. The crazy big and ugly animation when things are loading appears everywhere. Actually, in my opinion, this specific thing make the whole app to feel much less refined.
2. The app is quite slow
3. The icon of the app disappears in my browser window. Three white arrows and one black one, really bad choice of colors.
4. Please remove the "Upgrade to pro" button on the header of the app.

I am still undecided if I should keep this tool or not.

Founder Team
Brian_Instacap

Brian_Instacap

Jul 17, 2024

Hi there, really appreciate the detailed feedback!
1. Good one, I like your idea to make it optional. Did you notice we do have a "revert to original" option?
2. Did you save your annotations by chance (click the Checkmark in top right corner)? Chrome is definitely recommendedā€”I've heard good things about Arc but we haven't done much testing on that yet.

1. I hear you on this one, I don't love it either! Every time I want to change it, seems something else "higher priority" comes up. But hearing you say it out loud definitely will make me prioritize it, stay tuned!
2. Which parts did you feel slow? Sometimes taking a full page capture depending on how long the page is can take a second. We're always trying to make it faster, but realize there's room for improvement in some areas.
3. Is that in Arc? In Chrome it only turns that color if it's disabled (there are some pages like Google.com where Instacap gets disabled)
4. Good heads up, that honestly might be a bug with the AppSumo subscriptions and that not removing. I've already sent it to the team for a quick fix.

We hope you keep it :)

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