Hi there - I can add Google Sheets that are living in My Drive without issue; however, files living in a Shared Drive will not work. I checked with Google, and all our settings for our shared Google Drive are set to allow full external sharing. I'm wondering if the issue lies with InstaCharts instead. Can we not use files in a Shared Drive? Or is there another setting we need to set up? Thank you!
A: Edit: I believe I have fixed the issue with shared drives. Please try again and if it does not work, feel free to send me an email. Sorry about any inconvenience!
Hello, I'm sorry you're experiencing an issue. I would be more than happy to track down a fix with you. If you'd like, please send me an email at bart@instacharts.io with the shared drive file url - make sure it is shared with...
For anyone reading this, this is an absolute testament to an upstanding team behind a quality product. In less than 24 hours, this issue was completely resolved. Absolutely amazing! Thank you, Bart, and keep up the great work!
Thank you! Please don't hesitate to reach out if you have any more issues. -Bart
Q: Request: Add Domain-Lock Feature to Restrict Chart Access to Specified Domains
Do you have plans to add a domain-lock feature so charts can only be displayed on specified domains? Currently the chart links are publicly accessible, which prevents secure use on WordPress sites because anyone can view the URL. A domain restriction would prevent unauthorized access.
A: Hello! Thanks for checking out InstaCharts and asking a question. Yes, we have future plans to lock embeds to certain domains. I have added a ticket for it here if you'd like to follow its progress: https://instacharts.canny.io/feature-requests/p/whitelist-domains-for-embeds No ETA on when we will get to this feature however.
A client fills out a form → the data is sent to a Google Sheets database → a personalized chart is automatically generated based on the responses → this chart can be send to client ? Using whatsapp or link using automation?
A: Hello, Thanks for checking out InstaCharts! To answer your question, yes you can make a personalized chart and send it as a link. You can do this using InstaCharts chart templates: https://instacharts.io/docs/guides/generate-charts-using-templates/
You workflow would look something like this: 1. Make a chart template in InstaCharts to base your personalized charts on. You will be given a url...
A: Hello Jeff, Thanks for checking out InstaCharts! You're right; our embeds are currently not SEO friendly. There is an open ticket to tackle this, to make the embeds more SEO friendly. You can follow its progress here if you'd like: https://instacharts.canny.io/feature-requests/p/make-embeds-more-seo-friendly No eta on when this will be completed however.
A: Hello! Thanks for checking out InstaCharts and asking a question.
Yes, you can absolutely use chart images created in InstaCharts for your website. You can even embed an interactive chart into your site (or send a chart to your team) : https://instacharts.io/docs/guides/share-chart/#-embed-in-a-webpage
Please let me know if you have further questions! Bart
Yes; we have many users embedding our interactive charts into their websites. Shared charts/embeds hosted by us are limited to 100k views a month in the 2 code plan, the one code plan is limited to 1000 views a month. You can do whatever you'd like with charts exported to svg or png that you host yourself! Hope this helps.
Q: Sharing Docs in Shared Drives vs My Drive
Hi there - I can add Google Sheets that are living in My Drive without issue; however, files living in a Shared Drive will not work. I checked with Google, and all our settings for our shared Google Drive are set to allow full external sharing. I'm wondering if the issue lies with InstaCharts instead. Can we not use files in a Shared Drive? Or is there another setting we need to set up? Thank you!
BartHowe
Edited Sep 10, 2025A: Edit: I believe I have fixed the issue with shared drives. Please try again and if it does not work, feel free to send me an email. Sorry about any inconvenience!
Hello,
I'm sorry you're experiencing an issue. I would be more than happy to track down a fix with you. If you'd like, please send me an email at bart@instacharts.io with the shared drive file url - make sure it is shared with...
Share InstaCharts
Verified purchaser
For anyone reading this, this is an absolute testament to an upstanding team behind a quality product. In less than 24 hours, this issue was completely resolved. Absolutely amazing! Thank you, Bart, and keep up the great work!
Thank you! Please don't hesitate to reach out if you have any more issues. -Bart
Q: Request: Add Domain-Lock Feature to Restrict Chart Access to Specified Domains
Do you have plans to add a domain-lock feature so charts can only be displayed on specified domains? Currently the chart links are publicly accessible, which prevents secure use on WordPress sites because anyone can view the URL. A domain restriction would prevent unauthorized access.
BartHowe
Sep 7, 2025A: Hello!
Thanks for checking out InstaCharts and asking a question.
Yes, we have future plans to lock embeds to certain domains. I have added a ticket for it here if you'd like to follow its progress: https://instacharts.canny.io/feature-requests/p/whitelist-domains-for-embeds
No ETA on when we will get to this feature however.
Let me know if you have any more questions!
Bart
Share InstaCharts
This feature is a must.
Q: Chart personalized
A client fills out a form → the data is sent to a Google Sheets database → a personalized chart is automatically generated based on the responses → this chart can be send to client ? Using whatsapp or link using automation?
BartHowe
Sep 4, 2025A: Hello,
Thanks for checking out InstaCharts! To answer your question, yes you can make a personalized chart and send it as a link. You can do this using InstaCharts chart templates: https://instacharts.io/docs/guides/generate-charts-using-templates/
You workflow would look something like this:
1. Make a chart template in InstaCharts to base your personalized charts on. You will be given a url...
Share InstaCharts
Q: SEO AEO compatible
Being an embed probably means the data is hidden from search and ai and there is no schema.
I hope i am wrong.
Jeff
BartHowe
Aug 30, 2025A: Hello Jeff,
Thanks for checking out InstaCharts! You're right; our embeds are currently not SEO friendly. There is an open ticket to tackle this, to make the embeds more SEO friendly. You can follow its progress here if you'd like: https://instacharts.canny.io/feature-requests/p/make-embeds-more-seo-friendly No eta on when this will be completed however.
Let me know if you have any more...
Share InstaCharts
Q: Hello, I'm a Data Analyst and I'm curious if I'm allowed to use this service and your chart images for my website?
BartHowe
Aug 18, 2025A: Hello! Thanks for checking out InstaCharts and asking a question.
Yes, you can absolutely use chart images created in InstaCharts for your website. You can even embed an interactive chart into your site (or send a chart to your team) : https://instacharts.io/docs/guides/share-chart/#-embed-in-a-webpage
Please let me know if you have further questions!
Bart
Share InstaCharts
Awesome, thanks Bart! So, just to confirm, you are perfectly okay with me using some of your beautiful images on my website for display purposes?
Yes; we have many users embedding our interactive charts into their websites. Shared charts/embeds hosted by us are limited to 100k views a month in the 2 code plan, the one code plan is limited to 1000 views a month.
You can do whatever you'd like with charts exported to svg or png that you host yourself! Hope this helps.